DIRECTV DVR HR24-500 Manual

The DIRECTV DVR HR24-500 is a high-definition digital video recorder with 500GB storage capacity, supporting HD programming, dual-tuner functionality for recording two shows simultaneously, DIRECTV On Demand, parental controls, and advanced search features. Compatible with DIRECTV satellite service and home networking. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Parental Controls 9. Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite inputs, Ethernet port, USB port, HDMI output, Component video outputs.

FeatureDescription
Satellite inputsDual tuner inputs for satellite signals
HDMI outputFor high-definition video and audio connection
Component video outputsFor HD video connection to compatible displays
Ethernet portFor network connection and DIRECTV On Demand
USB portFor future expansions and updates
Power connectorFor AC power connection
POWER buttonTurns DVR on/off
RESET buttonResets the receiver
RECORD buttonStarts recording current program
GUIDE buttonDisplays program guide

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Run coaxial cables from dish to SAT 1 and SAT 2 inputs.
  2. Connect to TV: Use HDMI or component cables for HD connection.
  3. Connect to network: Use Ethernet cable for internet connection.
  4. Plug into AC power.

WARNING! Ensure proper ventilation; do not block vents. Use surge protector for power connection.

First-Time Setup

Power on DVR; follow on-screen setup wizard.

  1. Satellite signal setup: Allow receiver to acquire satellite signal automatically.
  2. Network setup: Configure internet connection for On Demand features.
  3. Program guide download: Wait for guide data to download completely.
  4. Remote setup: Program remote control for TV operation.

CAUTION! Do not interrupt initial setup process; may take 20-30 minutes.

Specifications

Controls and Settings

Access menu system via MENU button. Front Panel: POWER, SELECT, FORMAT.

Remote: POWER, GUIDE, MENU, INFO, LIST, DVR, directional pad, SELECT, EXIT, colored buttons.

Settings: Display (720p, 1080i, 480p), Audio (Dolby Digital), Parental Controls, Network Setup, System Information. DVR Settings: Recordings list, Series Manager, Delete options, Storage management.

Connecting Devices

Satellite: SAT 1 and SAT 2 inputs. TV: HDMI or component cables. Network: Ethernet cable.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cable for best HD performance.
  3. Connect Ethernet cable for network features.
  4. Power on devices in sequence: TV first, then DVR.

Tip: Use component cables if HDMI connection has compatibility issues.

Recording and Playback

Supports single record, series recordings, and dual recording.

  1. Record current program: Press RECORD button.
  2. Record series: Press RECORD twice; set options in Series Manager.
  3. View recordings: Press DVR button for recordings list.
  4. Playback controls: PLAY, PAUSE, REW, FF, SKIP FORWARD, SKIP BACK.
  5. Slow motion: Press PLAY then REW or FF.
  6. Skip commercials: Press SKIP FORWARD (30-second skip).
  7. Dual recording: Record two programs while watching pre-recorded content.
  8. Manage recordings: Delete from list to free space.

WARNING! Do not disconnect power during recording. Allow adequate ventilation.

Parental Controls

Set viewing restrictions: Press MENU > Parental Controls. Block by rating (TV-Y, TV-PG, etc.), lock purchases, set PIN (default 0000).

Maintenance

Keep unit clean and dust-free. Unplug before cleaning. Use soft, dry cloth only.

CAUTION! Do not use liquid cleaners. Ensure proper ventilation around unit.

Regulatory Information

FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © DIRECTV LLC. For support, visit directv.com/help or contact 1-800-531-5000.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/cablesCheck dish alignment; ensure cables connected securely; run satellite setup.
Recording failedConflict/storageCheck recording conflicts; ensure adequate storage space.
No HD pictureCable/HDCPUse HDMI cable; check TV HDCP compatibility; try component cables.
Remote not workingBatteries/IRReplace batteries; ensure clear line to IR sensor; reprogram remote.
On Demand not workingNetwork connectionCheck Ethernet connection; restart receiver; test network connectivity.

Reset: Red button reset or unplug for 15 seconds.

Service: 1-800-531-5000; directv.com/help

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