The DIRECTV DVR HR24-500 is a high-definition digital video recorder with 500GB storage capacity, supporting HD programming, dual-tuner functionality for recording two shows simultaneously, DIRECTV On Demand, parental controls, and advanced search features. Compatible with DIRECTV satellite service and home networking. Below are key sections for setup, features, operation, and troubleshooting.
Key components: HD DVR receiver, Remote Control, Satellite inputs, Ethernet port, USB port, HDMI output, Component video outputs.
| Feature | Description |
|---|---|
| Satellite inputs | Dual tuner inputs for satellite signals |
| HDMI output | For high-definition video and audio connection |
| Component video outputs | For HD video connection to compatible displays |
| Ethernet port | For network connection and DIRECTV On Demand |
| USB port | For future expansions and updates |
| Power connector | For AC power connection |
| POWER button | Turns DVR on/off |
| RESET button | Resets the receiver |
| RECORD button | Starts recording current program |
| GUIDE button | Displays program guide |
Unpack and inspect contents. Place in well-ventilated area.
WARNING! Ensure proper ventilation; do not block vents. Use surge protector for power connection.
Power on DVR; follow on-screen setup wizard.
CAUTION! Do not interrupt initial setup process; may take 20-30 minutes.
Access menu system via MENU button. Front Panel: POWER, SELECT, FORMAT.
Remote: POWER, GUIDE, MENU, INFO, LIST, DVR, directional pad, SELECT, EXIT, colored buttons.
Settings: Display (720p, 1080i, 480p), Audio (Dolby Digital), Parental Controls, Network Setup, System Information. DVR Settings: Recordings list, Series Manager, Delete options, Storage management.
Satellite: SAT 1 and SAT 2 inputs. TV: HDMI or component cables. Network: Ethernet cable.
Tip: Use component cables if HDMI connection has compatibility issues.
Supports single record, series recordings, and dual recording.
WARNING! Do not disconnect power during recording. Allow adequate ventilation.
Set viewing restrictions: Press MENU > Parental Controls. Block by rating (TV-Y, TV-PG, etc.), lock purchases, set PIN (default 0000).
Keep unit clean and dust-free. Unplug before cleaning. Use soft, dry cloth only.
CAUTION! Do not use liquid cleaners. Ensure proper ventilation around unit.
FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © DIRECTV LLC. For support, visit directv.com/help or contact 1-800-531-5000.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No satellite signal | Dish alignment/cables | Check dish alignment; ensure cables connected securely; run satellite setup. |
| Recording failed | Conflict/storage | Check recording conflicts; ensure adequate storage space. |
| No HD picture | Cable/HDCP | Use HDMI cable; check TV HDCP compatibility; try component cables. |
| Remote not working | Batteries/IR | Replace batteries; ensure clear line to IR sensor; reprogram remote. |
| On Demand not working | Network connection | Check Ethernet connection; restart receiver; test network connectivity. |
Reset: Red button reset or unplug for 15 seconds.
Service: 1-800-531-5000; directv.com/help