DIRECTV Genie Go Manual

The DIRECTV Genie Go is a portable streaming device that allows you to watch recorded and on-demand content from your Genie DVR on mobile devices. It connects to your home network and enables wireless streaming to smartphones, tablets, and laptops. Below are key sections for setup, features, operation, troubleshooting, and specifications.

Features at a Glance

Key components: Genie Go device, Power adapter, Ethernet cable, USB cable, Quick Start Guide.

Feature	Description
Wireless Streaming	Stream recorded content to mobile devices
Ethernet Port	For network connection
USB Port	For firmware updates and additional storage
Power Input	For power connection
Status LED	Indicates device status and connectivity
Wi-Fi Connectivity	Creates wireless network for mobile devices
Mobile App Support	Compatible with DIRECTV app
Content Transfer	Move recordings between Genie DVR and mobile devices
Multi-device Support	Stream to multiple devices simultaneously
Parental Controls	Restrict content access

Package Contents

Unpack and verify all components are present.

• Genie Go device
• Power adapter
• Ethernet cable
• USB cable
• Quick Start Guide
• Warranty information

WARNING! Do not use damaged components; contact support if items are missing.

Installation & Setup

Connect Genie Go to your home network and Genie DVR.

1. Connect to power: Plug power adapter into Genie Go and wall outlet.
2. Network connection: Connect Ethernet cable to Genie Go and router.
3. DVR connection: Ensure Genie Go is on same network as Genie DVR.
4. Wait for initialization: Status LED will indicate when ready.
5. Download DIRECTV app: Install on mobile devices from app store.

CAUTION! Place device in well-ventilated area; avoid heat sources.

Specifications

• Dimensions: 4.5 x 4.5 x 1 inches
• Weight: 0.5 lbs
• Connectivity: Ethernet, Wi-Fi 802.11n
• Ports: Ethernet, USB 2.0, Power
• Supported Devices: iOS, Android, Windows tablets and phones
• Video Formats: MPEG-2, MPEG-4, H.264
• Audio Formats: Dolby Digital, MP3, AAC
• Power Source: 12V DC, 1.5A
• Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Connections

Front Panel: Status LED (Power/Network/Error indicators). Rear Panel: Ethernet port, USB port, Power input.

Status LED Colors: Solid green (Ready), Blinking green (Starting up), Solid amber (Standby), Blinking amber (Error), Off (No power).

Network Settings: Configure via DIRECTV app or web interface. Device Management: Rename device, set parental controls, manage connected devices. Content Management: Transfer recordings, set download preferences, manage storage.

Connecting to Network

Wired or wireless connection options available.

1. Wired: Connect Ethernet cable to router and Genie Go.
2. Wireless: Connect via Wi-Fi using DIRECTV app setup.
3. Verify connection: Check status LED and app connectivity.
4. Network requirements: Minimum 3Mbps for standard definition, 5Mbps for HD.

Tip: For best performance, use wired Ethernet connection.

Streaming Content

Access recorded and on-demand content on mobile devices.

1. Open DIRECTV app on mobile device.
2. Select Genie Go as source device.
3. Browse available recordings and on-demand content.
4. Select content to stream or download for offline viewing.
5. Use playback controls: Play, Pause, Rewind, Fast Forward.
6. Adjust video quality based on network conditions.
7. Manage downloads: Monitor progress and storage usage.

WARNING! Content availability subject to recording rights and storage limits.

Mobile App Setup

Configure DIRECTV app for Genie Go streaming.

1. Download DIRECTV app from Apple App Store or Google Play Store.
2. Launch app and sign in with DIRECTV account.
3. Add device: Select "Add Genie Go" in app settings.
4. Follow on-screen instructions to pair with Genie Go.
5. Test connection by streaming sample content.

Note: App requires latest version for full compatibility.

Care & Maintenance

Unplug before cleaning. Keep device dry and dust-free.

CAUTION! Do not expose to liquids; avoid extreme temperatures. Clean with dry cloth only.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. Software updates may be required for optimal performance.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Cannot connect to Genie Go	Network issues	Check Ethernet connection; restart router and Genie Go
No content available	DVR connection	Ensure Genie DVR is on and connected to same network
Poor video quality	Network speed	Check internet speed; reduce other network usage
App cannot find device	Network configuration	Verify devices on same subnet; check firewall settings
Status LED blinking amber	System error	Power cycle device; check for firmware updates

Reset: Hold reset button for 10 seconds to restore factory settings.

Service: 1-800-531-5000; www.directv.com