DIRECTV HR54-500 Manual

The DIRECTV HR54-500 is a high-definition DVR receiver with 500GB storage capacity, supporting up to 5 simultaneous recordings, Genie Whole-Home integration, 4K Ultra HD compatibility, built-in Wi-Fi, advanced search capabilities, and voice command functionality. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite input, HDMI output, Component video outputs, Ethernet port, USB ports, Coaxial audio output.

FeatureDescription
Satellite inputFor DIRECTV satellite dish connection
HDMI outputFor high-definition video and audio connection
Component video outputsFor HD video connection to compatible TVs
Ethernet portFor network connection and Whole-Home DVR
USB portsFor external storage and future enhancements
Coaxial audio outputFor digital audio connection
POWERTurns receiver on/off
RESETResets receiver to factory defaults
MENUAccesses main menu system
GUIDEDisplays program guide

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Run coaxial cable from dish to satellite input on receiver.
  2. Connect to TV: Use HDMI cable for best quality or component cables.
  3. Connect to network: Use Ethernet cable for internet connection.
  4. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on receiver; follow on-screen prompts.

  1. Satellite signal setup: Point dish for optimal signal strength.
  2. Network configuration: Connect to home network via Ethernet or Wi-Fi.
  3. Software download: Allow receiver to download latest software.
  4. Channel guide download: Wait for program guide to populate.

CAUTION! Do not interrupt software download process.

Specifications

Controls and Settings

Access menu system via MENU button. Front Panel: POWER, MENU, SELECT, Channel/Volume buttons.

Remote: POWER, Numeric buttons, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT.

Display: Resolution settings, aspect ratio, closed captioning. Audio: Digital audio output, volume leveling. Parental: Ratings locks, purchase restrictions. System: Network setup, software updates, reset options.

Connecting Devices

Satellite: Coaxial input. TV: HDMI or component cables. Network: Ethernet cable.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best performance.
  3. Connect to home network for on-demand content.
  4. Connect external storage via USB if needed.

Tip: Use HDMI-CEC for single remote control operation.

Recording and Playback

Supports single and series recordings, manual recordings, and season pass.

  1. Record program: Press RECORD button or select from guide.
  2. Series recording: Set up season pass for entire series.
  3. Playback recorded shows: Press DVR button to access recordings.
  4. Fast forward/rewind: Use directional buttons during playback.
  5. Skip: Use 30-second skip button to jump commercials.
  6. Manage recordings: Delete old recordings to free up space.
  7. External storage: Connect USB drive for additional storage.
  8. Whole-Home: Access recordings from other Genie clients.

WARNING! Do not disconnect power during recording.

Advanced Features

Genie Whole-Home: Share content with other receivers. 4K On Demand: Access 4K content. Search: Voice and text search capabilities. Mobile App: Control receiver from smartphone.

Care & Maintenance

Keep unit clean and dust-free. Ensure proper ventilation. Use soft, dry cloth for cleaning.

CAUTION! Do not use liquid cleaners; avoid extreme temperatures.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. Manufactured under license from Dolby Laboratories.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/weatherCheck dish alignment; wait for severe weather to pass.
Recording failedStorage space/tuner conflictDelete old recordings; check for scheduling conflicts.
No guide dataNetwork connectionCheck internet connection; reset receiver.
Remote not workingBatteries/IR sensorReplace batteries; ensure clear line to IR sensor.
Poor video qualityCables/settingsCheck cable connections; verify output resolution.

Reset: Red button reset or menu system reset.

Service: 1-800-531-5000; www.directv.com

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