The DirectScan Pro is a professional-grade document scanner featuring high-speed duplex scanning, OCR technology, automatic document feeder, USB 3.0 connectivity, multi-format output support, batch processing capabilities, image enhancement tools, and compatibility with Windows and macOS. Below are key sections for setup, operation, features, maintenance, and troubleshooting.
Main components: Scanner unit with ADF, USB cable, power adapter, installation CD, and user manual.
| Feature | Description |
|---|---|
| Automatic Document Feeder | Handles up to 50 sheets for batch scanning |
| Duplex Scanning | Simultaneous front/back scanning at 25ppm |
| OCR Technology | Converts scanned documents to editable text |
| Multi-format Output | PDF, JPEG, TIFF, searchable PDF |
| USB 3.0 Interface | High-speed data transfer |
| Image Enhancement | Auto-crop, deskew, blank page removal |
| POWER Button | Turns scanner on/off |
| START Button | Initiates scanning process |
| LED Indicators | Shows power, ready, and error status |
| ADF Tray | Load documents for automatic feeding |
Unpack and verify all components. Place on stable, level surface.
WARNING! Keep scanner away from direct sunlight and moisture. Ensure proper ventilation.
Power on scanner; wait for ready indicator.
CAUTION! Do not force documents into feeder. Maximum paper weight: 90gsm.
Front Panel: POWER button, START button, LED status indicators.
Software Interface: Scan button, Settings menu, Preview window, Output options, Batch processing controls.
Basic Settings: Resolution (150-600 dpi), Color mode (Color, Grayscale, B&W), File format (PDF, JPEG, TIFF), Destination folder. Advanced Settings: OCR language selection, Image enhancement, Blank page detection, Double feed detection.
Access settings through scanning software interface.
Tip: Create separate profiles for photos, documents, and presentations.
Supports various scanning scenarios and document types.
WARNING! Do not scan thick or bound documents through ADF. Use flatbed for delicate materials.
Regular maintenance ensures optimal performance and longevity.
CAUTION! Unplug scanner before cleaning. Use only approved cleaning materials.
FCC Part 15: Class B digital device compliant with residential interference limits. CE marked for European market. RoHS compliant for hazardous substances restriction. Energy Star certified for power efficiency. Copyright © 2024 DirectScan Technologies. For technical support, visit www.directscanpro.com/support or contact 1-800-DIRECT-SCAN.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Scanner not detected | USB connection/drivers | Check USB cable; reinstall drivers; try different USB port. |
| Paper jams | Damaged documents/overloading | Clear jammed paper; check for staples; reduce ADF load. |
| Poor scan quality | Dirty glass/wrong settings | Clean scanning surface; adjust resolution and color settings. |
| Slow scanning | High resolution/USB 2.0 | Reduce resolution; use USB 3.0 port; close other applications. |
| OCR not working | Language settings/document quality | Select correct OCR language; ensure document is clear and flat. |
| Double feeds | Worn separation pad | Replace separation pad; ensure documents are separated. |
| Software crashes | Outdated software/conflicts | Update to latest version; check for software conflicts. |
Reset: Unplug scanner for 30 seconds, then restart.
Technical Support: 1-800-DIRECT-SCAN; www.directscanpro.com/support