DIRECTV AIM User Manual

The DIRECTV AIM is a versatile streaming device that provides access to DIRECTV content and popular streaming apps. It features 4K Ultra HD resolution, HDR support, voice remote control, built-in Wi-Fi, multiple connectivity options, and seamless integration with the DIRECTV ecosystem. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation and Setup 3. First-Time Configuration 4. Technical Specifications 5. Controls and Navigation 6. Connecting to Network and Devices 7. Streaming Content 8. Voice Remote Features 9. Maintenance and Updates 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4K streaming device, Voice Remote, HDMI output, USB port, Ethernet port, Power input.

Feature	Description
4K Ultra HD	Supports 4K resolution with HDR10 and Dolby Vision
Voice Remote	Voice search and control capabilities
HDMI output	For connection to TV or home theater system
USB port	For external storage and peripheral devices
Ethernet port	Wired internet connection option
Wi-Fi Connectivity	Built-in dual-band Wi-Fi for wireless connection
Power input	For power adapter connection
DIRECTV Integration	Seamless access to DIRECTV programming
Streaming Apps	Access to popular streaming services
Parental Controls	Content restrictions and viewing limits

Installation and Setup

Unpack and verify all components are present. Place device near TV with adequate ventilation.

Connect to TV: Use HDMI cable to connect AIM device to TV's HDMI port.
Connect power: Plug power adapter into AIM device and wall outlet.
Network connection: Connect via Wi-Fi or Ethernet cable for internet access.
Turn on device: Power on AIM device and TV; select correct HDMI input.

WARNING! Ensure proper ventilation around device; do not block vents. Use included power adapter only.

First-Time Configuration

Power on device; follow on-screen setup wizard.

Language selection: Choose preferred language for interface.
Network setup: Connect to Wi-Fi or wired network; enter password if required.
DIRECTV account: Sign in with existing DIRECTV credentials or create new account.
System updates: Allow device to download and install latest software updates.
Remote pairing: Follow prompts to pair voice remote with AIM device.

CAUTION! Keep device firmware updated for optimal performance and security.

Technical Specifications

Video Resolution: 4K Ultra HD (3840x2160) with HDR support
Audio: Dolby Digital Plus, DTS Digital Surround
Connectivity: HDMI 2.0, USB 2.0, 10/100 Ethernet, Dual-band Wi-Fi
Storage: 8GB internal storage for apps and cache
Processor: Quad-core processor for smooth streaming
Operating System: Custom DIRECTV streaming platform
Power Supply: 5V/2A power adapter
Dimensions: Compact design for easy placement
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Navigation

Access main menu via HOME button. Voice Remote: POWER, Voice Search, Navigation arrows, SELECT, BACK, HOME, MENU, Volume controls.

Remote Functions: POWER, Voice Search, Directional pad, SELECT, BACK, HOME, MENU, Volume +/- , Mute, Number pad, Guide, List, Info.

Settings: Display (Resolution, HDR), Audio (Output format, Volume mode), Network (Wi-Fi/Ethernet), System (Updates, Restart), Parental Controls (Ratings, PIN). Streaming: App navigation, Search, Favorites, Continue watching.

Connecting to Network and Devices

Network: Wi-Fi or Ethernet. External devices: USB storage, gaming controllers.

Wi-Fi setup: Go to Settings > Network > Wi-Fi; select network and enter password.
Ethernet: Connect Ethernet cable for stable connection.
USB devices: Connect compatible USB storage for media playback.
Audio systems: Connect via HDMI ARC to compatible sound systems.

Tip: For best streaming quality, use wired Ethernet connection when possible.

Streaming Content

Supports DIRECTV programming, on-demand content, and popular streaming apps.

Live TV: Access DIRECTV channels through guide and list views.
On-Demand: Browse and watch movies and shows from DIRECTV library.
Streaming Apps: Launch Netflix, YouTube, Amazon Prime Video, and more.
Search: Use voice or text search to find content across all services.
Favorites: Add channels and shows to favorites for quick access.
Continue Watching: Resume previously watched content from where you left off.
Parental Controls: Set viewing restrictions and content ratings.

WARNING! Ensure stable internet connection for optimal streaming quality.

Voice Remote Features

Voice Search: Press and hold voice button; speak search terms. Voice Commands: "Find action movies", "Play next episode", "Volume up", "Go home". Remote requires 2 AAA batteries (included).

Maintenance and Updates

Keep device clean and dust-free. Regular software updates occur automatically. Manual check: Settings > System > Software Update.

CAUTION! Do not expose to liquids; keep in well-ventilated area. Unplug before cleaning.

Regulatory Information

FCC Part 15: Class B digital device compliant with residential interference limits. Copyright © 2024 DIRECTV. All trademarks property of their respective owners. For technical support, visit directv.com/support or call 1-800-531-5000. Content availability subject to regional restrictions and subscription requirements.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power connection	Check power adapter connection; try different outlet
No video/audio	HDMI connection	Ensure HDMI cable securely connected; try different HDMI port
Wi-Fi not connecting	Network issues	Check router; restart device; move closer to router
Remote not working	Batteries/pairing	Replace batteries; re-pair remote with device
Streaming buffering	Internet speed	Check internet speed; restart router; use Ethernet connection
App errors	App/device issues	Force stop app; clear cache; reinstall app; restart device

Reset Options: Settings > System > Restart (soft reset) or Settings > System > Reset to Factory (erase all data)

Support: 1-800-531-5000; directv.com/support