DIRECTV Box HR54-500 Manual

The DIRECTV HR54-500 is a high-definition DVR receiver with Genie technology, featuring 500GB storage capacity, 5-tuner capability, 4K Ultra HD support, built-in Wi-Fi, whole-home DVR functionality, voice remote compatibility, and advanced recording features. Below are key sections for setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Genie Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Genie remote control, power adapter, HDMI cable, satellite input ports, Ethernet port, USB ports.

Feature	Description
Satellite inputs	For DIRECTV satellite dish connection
HDMI output	For high-definition video and audio to TV
Ethernet port	For network connectivity
USB ports	For external storage and accessories
Component video	For HD video connection
Optical audio	For digital audio output
POWER	Turns receiver on/off
RESET	Reboots the receiver
STATUS	Shows connection and signal status
RECORD	Starts recording current program

Installation

Unpack and inspect contents. Place receiver near TV with proper ventilation.

Connect satellite dish: Run coaxial cable from dish to satellite input on receiver.
Connect to TV: Use HDMI cable for best quality or component/composite cables.
Connect to network: Use Ethernet cable or built-in Wi-Fi for on-demand content.
Plug into AC power using provided power adapter.

WARNING! Ensure proper ventilation around receiver to prevent overheating. Do not block ventilation slots.

First-Time Setup

Power on receiver; follow on-screen activation process.

Activate service: Call DIRECTV or use online activation with receiver ID.
Program remote: Follow on-screen prompts to program remote for TV control.
Download guide data: Allow receiver to download latest program guide.
Set recording preferences: Configure default recording settings and series links.

CAUTION! Do not interrupt initial setup process. Allow complete download of guide data.

Specifications

Storage Capacity: 500GB (up to 200 hours HD recording)
Tuner Capacity: 5 simultaneous tuners
Video Resolution: Up to 4K Ultra HD (with compatible TV)
Connectivity: HDMI, component, composite, Ethernet, Wi-Fi, USB
Audio: Dolby Digital, optical audio output
Power Source: 120V AC, 60Hz via power adapter
Operating System: DIRECTV Genie software
Dimensions: Standard receiver size with front-panel display

Controls and Settings

Access menu via MENU button on remote. Front Panel: POWER, SELECT, CHANNEL UP/DOWN.

Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT, colored buttons (A,B,C,D).

Settings: Display (resolution, aspect ratio), Audio (language, volume), Parental Controls, Network setup, System info. DVR settings: Default recording quality, keep until space needed, series manager. Genie settings: Whole-home setup, client connections.

Connecting Devices

Satellite: Coaxial cable from dish. TV: HDMI preferred. Network: Ethernet or Wi-Fi.

Turn off all devices before connecting cables.
Match cable types to appropriate ports.
Select correct input on TV (HDMI 1, HDMI 2, etc.).
Connect to internet for on-demand and streaming features.

Tip: Use high-speed HDMI cables for 4K content. Ensure secure connections.

Recording and Playback

Supports single recording, series recording, and manual recording.

Record current program: Press RECORD button.
Record series: Press RECORD twice or select "Record Series" from info screen.
Playback recordings: Press DVR button to access recorded programs list.
Fast forward/rewind: Use directional buttons during playback.
Skip: Use 30-second skip button to jump commercials.
Manage recordings: Delete or protect recordings from DVR list.
External storage: Connect USB drive for additional storage capacity.

WARNING! Do not disconnect power during recording. Allow proper hard drive operation.

Genie Features

Whole-Home DVR: Access recordings from any Genie client in your home. Genie Recommendations: Suggests programs based on viewing history. 4K Ultra HD: Stream 4K content with compatible TV and service. On-Demand: Access thousands of movies and shows. DIRECTV App: Control receiver from mobile device.

Care & Maintenance

Keep receiver in well-ventilated area. Dust with dry cloth only. Do not stack other equipment on receiver.

CAUTION! Do not place in enclosed cabinet without proper ventilation. Avoid liquid exposure.

Regulatory Information

FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright protection: Incorporates content protection technology. For support, visit www.directv.com/support or contact 1-800-531-5000. Software updates automatically delivered via satellite.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No signal	Satellite dish obstruction	Check dish alignment; clear obstructions; check cable connections.
Recording failures	Storage full/tuner conflict	Delete old recordings; check for scheduling conflicts.
Remote not working	Batteries/IR obstruction	Replace batteries; ensure clear line of sight to receiver.
No on-demand	Network connection	Check internet connection; restart receiver and router.
Pixelation/freezing	Signal strength	Check signal strength in menu; realign dish if necessary.

Reset: Red button reset or unplug power for 15 seconds.

Service: 1-800-531-5000; www.directv.com/support