The DIRECTV C41W is a wireless Genie Mini Client that delivers HD programming from your Genie HD DVR to additional TVs in your home. It features wireless connectivity, HD video quality, built-in Wi-Fi, compatibility with DIRECTV services, remote control access, on-demand content, and whole-home DVR capabilities. Below are key sections for setup, features, operation, connectivity, and troubleshooting.
Key components: Wireless Genie Mini Client, Remote Control, Power adapter, HDMI port, USB port, Network connectivity.
| Feature | Description |
|---|---|
| Wireless connectivity | Connects to Genie HD DVR wirelessly |
| HD video output | Delivers high-definition programming up to 1080p |
| HDMI port | For connection to HDTV |
| USB port | For future updates and services |
| Power adapter | For power connection |
| IR blaster | Controls TV and audio equipment |
| POWER | Turns client on/off |
| RESET | Resets to factory settings |
| STATUS light | Indicates connection and power status |
| Pairing button | For wireless setup with Genie system |
Unpack and inspect contents. Place near TV with good ventilation.
WARNING! Ensure proper ventilation; do not block vents. Use authorized power adapter only.
Power on C41W; follow on-screen setup wizard.
CAUTION! Keep away from heat sources and moisture during setup.
Access menu system via remote control. Front Panel: POWER light, STATUS indicator.
Remote: POWER, Guide, DVR, List, Info, directional pad, Select, Exit, Number keys, Volume control.
Menu Navigation: Guide for program listings, DVR for recorded content, Info for program details, Settings for system configuration. Parental Controls: Set ratings limits and purchase restrictions. Audio: Volume control, mute function. Display: HD format settings, screen adjustments.
Connects wirelessly to Genie HD DVR within home network range.
Tip: Position C41W within 50 feet of Genie HD DVR for best performance.
Access full Genie system features including whole-home DVR.
WARNING! Requires active DIRECTV service and Genie system subscription.
Set viewing restrictions and purchase controls. Access through Menu > Parental Controls. Block programs by rating, channel, or title. Set purchase limits for Pay Per View. Default lock code: 0000 (change upon setup).
Keep unit clean and dust-free. Unplug before cleaning. Use dry cloth only; no liquids or cleaning solutions.
CAUTION! Do not open unit; no user-serviceable parts inside. Contact DIRECTV for service.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. This device complies with part 15 of the FCC Rules.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No picture | HDMI connection/TV input | Check HDMI cable; ensure TV on correct input; restart C41W. |
| No connection to Genie | Wireless signal/power | Ensure Genie HD DVR powered on; check wireless signal; re-pair devices. |
| Remote not working | Batteries/obstructions | Replace batteries; ensure clear path to C41W; re-pair remote. |
| Poor video quality | Signal strength | Check wireless signal; move C41W closer to Genie; reduce interference. |
| No sound | Audio settings/connections | Check TV audio settings; ensure HDMI cable secure; adjust volume. |
Reset: Press and hold RESET button for 10 seconds to factory reset.
Service: 1-800-531-5000; www.directv.com