DIRECTV C51-500 Manual

The DIRECTV C51-500 is a high-definition set-top box designed for DIRECTV satellite television service. This receiver features 1080p HD resolution, built-in DVR capabilities with 500GB storage, Dolby Digital audio, HDMI output, component video, composite video, optical audio output, Ethernet connectivity, and USB ports. Below are key sections for setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. DVR Operation 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD set-top box with 500GB DVR, Remote Control, HDMI output, Component video, Composite video, Optical audio, Ethernet port, USB ports.

FeatureDescription
HDMI outputFor high-definition video and audio connection to TV
Component videoFor HD video connection to compatible displays
Composite videoFor standard definition video connection
Optical audioFor digital audio connection to sound systems
Ethernet portFor network connectivity and on-demand content
USB portsFor external storage and media playback
POWERTurns receiver on/off
SAT INSatellite signal input
RESETFactory reset button
CARD SLOTAccess card slot for DIRECTV service

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Run coaxial cable from dish to SAT IN port.
  2. Connect to TV: Use HDMI cable for best quality or component/composite cables.
  3. Connect audio: Use optical cable for surround sound systems.
  4. Connect network: Use Ethernet cable for internet connectivity.
  5. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use authorized DIRECTV installer for dish setup.

First-Time Setup

Power on receiver; follow on-screen prompts.

  1. Activate service: Call DIRECTV or follow online activation process.
  2. Program guide: Allow 2-4 hours for full guide download.
  3. Set preferences: Configure display, audio, and parental controls.
  4. Test recording: Verify DVR functionality with test recording.

CAUTION! Do not unplug during initial setup and guide download.

Specifications

Controls and Settings

Access menu via MENU button on remote. Front Panel: POWER, SELECT, FORWARD, REWIND.

Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT, number buttons, volume controls.

Display: Resolution, screen format, closed captioning. Audio: Digital audio output, volume leveling. Parental: Ratings blocking, purchase controls. System: Network setup, diagnostics, software updates.

Connecting Devices

TV: HDMI recommended for HD, component/composite for older TVs. Audio: Optical for surround sound. Network: Ethernet for on-demand.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best performance.
  3. Select correct input on TV (HDMI 1, HDMI 2, etc.).
  4. Verify audio settings match your speaker system.

Tip: Label cables for easy identification during setup.

DVR Operation

Record live TV, schedule recordings, manage recordings.

  1. Record current show: Press RECORD button.
  2. Schedule recording: Press RECORD while viewing guide or program info.
  3. Series recording: Press RECORD twice for entire series.
  4. Play recorded show: Press DVR button, select from list.
  5. Manage recordings: Delete, protect, or prioritize recordings.
  6. Pause live TV: Press PAUSE; resume with PLAY.
  7. Skip commercials: Use 30-second skip button.
  8. External storage: Connect USB drive for additional storage.

WARNING! Do not disconnect power during recording or playback.

Accessibility Features

Closed Captions: Enable in menu settings. Audio Description: For visually impaired. Parental Controls: Set ratings limits and purchase restrictions.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth; no liquids or chemical cleaners.

CAUTION! Do not open case; no user-serviceable parts inside.

Regulatory Information

FCC compliant; UL listed. Copyright protection: Incorporates copyright protection technology. For support, visit directv.com/help or contact 1-800-531-5000. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, LLC.

Troubleshooting

SymptomPossible CauseCorrective Action
No signalDish alignment/connectionsCheck satellite connections; run signal test; verify dish alignment.
DVR not recordingStorage full/settingsCheck available space; verify recording settings; restart receiver.
Remote not workingBatteries/IR pathReplace batteries; ensure clear path to receiver; pair remote if needed.
No HD pictureCable/HDCPUse HDMI cable; check TV input; verify HDCP compliance.
Guide not loadingSignal/softwareCheck signal strength; allow time for download; force software update.

Reset: Unplug for 15 seconds, then reconnect. Use red reset button if problems persist.

Service: 1-800-531-5000; directv.com/help

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