DIRECTV D11 Receiver Manual

The DIRECTV D11 Receiver is a standard-definition satellite receiver designed for single-room viewing, featuring a built-in DIRECTV satellite tuner, IR remote control, composite and RF outputs, parental controls, interactive program guide, and on-screen display. Compatible with standard-definition programming and requiring a DIRECTV satellite dish installation. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Program Guide 8. Parental Controls 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Satellite receiver unit, Remote Control, Composite video/audio outputs, RF output, Satellite input, Power connector.

FeatureDescription
Satellite inputFor connection to DIRECTV satellite dish
Composite video outputFor standard video connection to TV
Audio outputs (L/R)For stereo audio connection
RF outputFor coaxial cable connection to TV
Power connectorFor AC power adapter connection
IR sensorFor remote control signals
POWERTurns receiver on/off
CHANNEL +/-Changes channels up/down
VOLUME +/-Adjusts audio volume
MENUAccesses on-screen menu system

Installation

Unpack and inspect contents. Place near television with adequate ventilation.

  1. Connect satellite dish: Run coaxial cable from satellite dish to SAT IN port on receiver.
  2. Connect to television: Use composite cables (video + audio L/R) or RF coaxial cable.
  3. Connect power: Plug AC adapter into power port and wall outlet.
  4. Activate service: Call DIRECTV at 1-800-DIRECTV to activate receiver.

WARNING! Ensure proper satellite dish alignment for optimal signal reception. Keep receiver in well-ventilated area.

First-Time Setup

Power on receiver and television; follow on-screen prompts.

  1. Select language: Choose preferred language for on-screen displays.
  2. Run satellite setup: Follow guided setup to detect satellite signal.
  3. Download program guide: Allow receiver to download latest program information.
  4. Set parental controls: Establish PIN if desired (default: 0000).
  5. Configure display: Set output resolution based on TV capabilities.

CAUTION! Do not disconnect power during initial setup as this may corrupt software download.

Specifications

Controls and Settings

Access menu system via MENU button on remote. Front Panel: POWER, CHANNEL, SELECT.

Remote: POWER, Numeric buttons, CHANNEL +/- , VOLUME +/-, MUTE, MENU, GUIDE, INFO, EXIT, arrow keys, SELECT.

Settings: Display (resolution, aspect ratio), Audio (language, volume mode), Parental (ratings, channel locks), System (satellite setup, diagnostics). Program Guide: Browse by time/channel, view program information, set reminders.

Connecting Devices

Satellite: Coaxial cable from dish. TV: Composite video/audio or RF coaxial.

  1. Turn off receiver and TV before connecting cables.
  2. Match cable colors to ports (yellow-video, red/white-audio).
  3. For RF connection: Set TV to channel 3 or 4 as configured on receiver.
  4. Ensure all connections are secure and cables are undamaged.

Tip: Use high-quality coaxial cables for satellite connection to minimize signal loss.

Using Program Guide

Interactive program guide provides channel listings and program information.

  1. Access guide: Press GUIDE button on remote.
  2. Navigate: Use arrow keys to browse channels and times.
  3. View details: Press INFO for program description, ratings, duration.
  4. Set reminders: Select program and choose "Remind" option.
  5. Search: Access search function to find programs by title or category.
  6. Favorite channels: Mark channels as favorites for quick access.

NOTE: Program guide data requires active satellite connection and periodic updates.

Parental Controls

Restrict content based on ratings and block specific channels.

  1. Access parental controls: MENU > Parental Controls > enter PIN (default: 0000).
  2. Set rating limits: Choose maximum allowed rating for movies/TV shows.
  3. Block channels: Select individual channels to block from viewing.
  4. Purchase controls: Require PIN for pay-per-view purchases.
  5. Change PIN: Establish new 4-digit parental control PIN.

WARNING! Keep PIN secure to prevent unauthorized changes to parental settings.

Care & Maintenance

Unplug from power before cleaning. Use dry, soft cloth for exterior cleaning.

CAUTION! Do not use liquid cleaners or aerosols. Ensure proper ventilation around receiver. Do not block ventilation openings.

Regulatory Information

FCC Part 15: Class B digital device compliant. This device complies with part 15 of the FCC Rules. Copyright © DIRECTV LLC. DIRECTV and the Cyclone Design logo are trademarks of DIRECTV LLC. For technical support, visit directv.com/help or call 1-800-DIRECTV.

Troubleshooting

SymptomPossible CauseCorrective Action
No pictureConnection/TV inputCheck cable connections; ensure TV on correct input; verify power.
No satellite signalDish obstruction/alignmentCheck for dish obstructions; verify coaxial connections; run signal test.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear path to IR sensor; check mode setting.
No program guideSignal/download issueCheck satellite signal; allow time for guide download; reset receiver.
Pixelation/freezingWeak signal/weatherCheck signal strength; wait for severe weather to pass; check connections.

Reset: Unplug power for 30 seconds, then reconnect.

Support: 1-800-DIRECTV; directv.com/help

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