The DIRECTV D12-500 is a standard-definition satellite receiver designed for residential use, featuring MPEG-2 digital video decoding, Dolby Digital audio support, interactive program guide, parental controls, and compatibility with DIRECTV satellite service. Below are key sections for setup, operation, features, and troubleshooting.
Key components: Satellite receiver unit, Remote Control, Satellite input, Audio/Video outputs, USB port for service updates.
| Feature | Description |
|---|---|
| Satellite input | For DIRECTV satellite dish connection |
| Composite video output | Standard video connection to TV |
| S-Video output | Enhanced video quality connection |
| Audio outputs (L/R) | Stereo audio connections |
| RF output | Channel 3/4 output for older TVs |
| USB port | For service updates and maintenance |
| POWER button | Turns receiver on/off |
| SELECT/OK | Navigates menus and makes selections |
| GUIDE | Accesses interactive program guide |
| MENU | Opens main settings menu |
Unpack and inspect contents. Place receiver near television with adequate ventilation.
WARNING! Ensure proper ventilation around receiver; do not block vents. Use surge protector for power connection.
Power on receiver; follow on-screen setup wizard.
CAUTION! Do not interrupt satellite signal during initial setup and guide download.
Access settings via MENU button on remote. Front Panel: POWER, SELECT, CHANNEL up/down.
Remote: POWER, Numeric buttons, GUIDE, MENU, SELECT/OK, CHANNEL, VOLUME, INFO, EXIT.
Settings Menu: Display (video output format), Audio (Dolby Digital on/off), Parental Controls, System Setup, Satellite Setup. Program Guide: View by time/channel, search by title, set reminders, view program information.
Satellite: Coaxial cable from dish. TV: Composite or S-Video + audio. Home Theater: Audio outputs to receiver.
Tip: Use S-Video connection for improved picture quality if your TV supports it.
Interactive guide provides 7-day program information and navigation.
NOTE: Program guide requires periodic updates via satellite signal.
Block programs by rating: Access via MENU > Parental Controls. Set lock code (default 0000). Block by TV rating (TV-Y, TV-G, TV-PG, TV-14, TV-MA) and movie rating (G, PG, PG-13, R, NC-17).
Keep receiver in well-ventilated area. Clean with dry cloth only; no liquids. Ensure satellite connections remain secure.
CAUTION! Do not place objects on top of receiver that may block ventilation.
FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © DIRECTV LLC. For technical support, contact DIRECTV at 1-800-531-5000 or visit www.directv.com.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No satellite signal | Dish obstruction/cable | Check dish alignment; ensure cable connections secure; check for obstructions. |
| No video/audio | TV input/cables | Verify TV on correct input; check cable connections; try different cables. |
| Remote not working | Batteries/obstructions | Replace batteries; ensure clear path to receiver IR sensor. |
| Program guide missing | Signal interruption | Allow time for guide download; check satellite signal strength. |
| Receiver frozen | Software issue | Unplug power for 30 seconds, then reconnect for reset. |
Reset: Unplug power cord for 30 seconds to perform soft reset.
Service: 1-800-531-5000; www.directv.com