DIRECTV D12-500 Manual

The DIRECTV D12-500 is a standard-definition satellite receiver designed for residential use, featuring MPEG-2 digital video decoding, Dolby Digital audio support, interactive program guide, parental controls, and compatibility with DIRECTV satellite service. Below are key sections for setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using the Program Guide 8. Parental Controls 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Satellite receiver unit, Remote Control, Satellite input, Audio/Video outputs, USB port for service updates.

FeatureDescription
Satellite inputFor DIRECTV satellite dish connection
Composite video outputStandard video connection to TV
S-Video outputEnhanced video quality connection
Audio outputs (L/R)Stereo audio connections
RF outputChannel 3/4 output for older TVs
USB portFor service updates and maintenance
POWER buttonTurns receiver on/off
SELECT/OKNavigates menus and makes selections
GUIDEAccesses interactive program guide
MENUOpens main settings menu

Installation

Unpack and inspect contents. Place receiver near television with adequate ventilation.

  1. Connect satellite dish: Run coaxial cable from dish to SATELLITE IN port on receiver.
  2. Connect to TV: Use composite cables (red/white/yellow) or S-Video for better quality.
  3. Connect audio: Use red/white audio cables to TV or home theater system.
  4. Plug into AC power and turn on.

WARNING! Ensure proper ventilation around receiver; do not block vents. Use surge protector for power connection.

First-Time Setup

Power on receiver; follow on-screen setup wizard.

  1. Satellite signal acquisition: Receiver will automatically search for satellite signal.
  2. Program guide download: Allow 20-30 minutes for complete guide download.
  3. Channel authorization: Contact DIRECTV for channel package activation.
  4. Display settings: Configure video output resolution (480i standard definition).

CAUTION! Do not interrupt satellite signal during initial setup and guide download.

Specifications

Controls and Settings

Access settings via MENU button on remote. Front Panel: POWER, SELECT, CHANNEL up/down.

Remote: POWER, Numeric buttons, GUIDE, MENU, SELECT/OK, CHANNEL, VOLUME, INFO, EXIT.

Settings Menu: Display (video output format), Audio (Dolby Digital on/off), Parental Controls, System Setup, Satellite Setup. Program Guide: View by time/channel, search by title, set reminders, view program information.

Connecting Devices

Satellite: Coaxial cable from dish. TV: Composite or S-Video + audio. Home Theater: Audio outputs to receiver.

  1. Turn off all devices before connecting cables.
  2. Match cable colors to corresponding ports.
  3. Ensure satellite cable is securely connected to prevent signal loss.
  4. Select correct input on TV (Video 1, Video 2, etc.).

Tip: Use S-Video connection for improved picture quality if your TV supports it.

Using the Program Guide

Interactive guide provides 7-day program information and navigation.

  1. Access guide: Press GUIDE button on remote.
  2. Navigate: Use arrow keys to browse channels and times.
  3. View details: Press INFO for program description, ratings, and duration.
  4. Set reminders: Select program and choose "Remind" option.
  5. Search: Access search function to find programs by title.
  6. Favorite channels: Mark channels as favorites for quick access.

NOTE: Program guide requires periodic updates via satellite signal.

Parental Controls

Block programs by rating: Access via MENU > Parental Controls. Set lock code (default 0000). Block by TV rating (TV-Y, TV-G, TV-PG, TV-14, TV-MA) and movie rating (G, PG, PG-13, R, NC-17).

Care & Maintenance

Keep receiver in well-ventilated area. Clean with dry cloth only; no liquids. Ensure satellite connections remain secure.

CAUTION! Do not place objects on top of receiver that may block ventilation.

Regulatory Information

FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © DIRECTV LLC. For technical support, contact DIRECTV at 1-800-531-5000 or visit www.directv.com.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish obstruction/cableCheck dish alignment; ensure cable connections secure; check for obstructions.
No video/audioTV input/cablesVerify TV on correct input; check cable connections; try different cables.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear path to receiver IR sensor.
Program guide missingSignal interruptionAllow time for guide download; check satellite signal strength.
Receiver frozenSoftware issueUnplug power for 30 seconds, then reconnect for reset.

Reset: Unplug power cord for 30 seconds to perform soft reset.

Service: 1-800-531-5000; www.directv.com

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