The DIRECTV Genie Gen3 is a high-definition satellite receiver and DVR system featuring 4K Ultra HD compatibility, 1TB hard drive storage, 5-tuner capability for recording multiple shows simultaneously, Genie Mini client support, voice remote with Google Assistant, built-in Wi-Fi, advanced search functionality, and whole-home DVR capabilities. Below are key sections for setup, features, operation, and troubleshooting.
Key components: Genie HD DVR receiver, Voice Remote, HDMI output, Component video outputs, Optical audio output, Ethernet port, USB ports, Coaxial input.
| Feature | Description |
|---|---|
| 4K Ultra HD | Supports 4K resolution with compatible TV and content |
| 1TB Hard Drive | Stores up to 200 hours of HD programming |
| 5-Tuner System | Records up to 5 shows simultaneously while watching a 6th |
| Genie Mini Support | Connects to additional TVs for whole-home viewing |
| Voice Remote | Voice control with Google Assistant integration |
| Built-in Wi-Fi | Wireless connectivity for streaming and updates |
| HDMI Output | Primary video/audio connection to TV |
| Optical Audio | Digital audio output for home theater systems |
| USB Ports | For external storage and future enhancements |
| Ethernet Port | Wired network connection |
Unpack and inspect contents. Place in well-ventilated area.
WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.
Power on Genie; follow on-screen setup wizard.
CAUTION! Do not interrupt power during software download. Process may take 15-30 minutes.
Access menu system via remote or front panel buttons. Front Panel: POWER, MENU, SELECT, INFO.
Voice Remote: POWER, Voice Search, MENU, GUIDE, DVR, INFO, Number pad, Navigation arrows, SELECT, Volume controls, MUTE.
Settings: Display (Resolution, Screen Format), Audio (Digital Audio Output, Volume Leveling), Network (Wi-Fi/Ethernet setup), System (Software Update, Restart), Parental Controls (Ratings Lock, Purchase Lock). Recording: Series Manager, Recording Defaults, Storage Management. Whole-Home: Genie Mini setup, Client management.
TV Connections: HDMI (recommended), Component, Composite. Audio: Optical for home theater. Network: Ethernet or Wi-Fi.
Tip: Label cables for easy identification during setup.
Supports single show recording, series recording, and manual recording.
WARNING! Do not disconnect power during recording. Allow adequate hard drive space.
Voice Search: Press microphone button, speak show title or actor name. Genie Mini: Extend viewing to additional TVs. On Demand: Access thousands of movies and shows. Sports Features: Quick access to scores and schedules. Mobile App: Control Genie from smartphone or tablet.
Keep unit clean and dust-free. Ensure proper ventilation. Restart system monthly for optimal performance.
CAUTION! Do not use liquid cleaners. Unplug before cleaning. Keep away from heat sources.
FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © 2023 DIRECTV. For technical support, visit directv.com/support or call 1-800-531-5000. Software updates automatically delivered via satellite.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No satellite signal | Dish obstruction/cable | Check dish alignment; ensure cables securely connected; check for weather interference. |
| Remote not working | Batteries/pairing | Replace batteries; re-pair remote; ensure clear line of sight. |
| Recording failures | Storage/tuner conflict | Check available storage; ensure not exceeding tuner capacity; restart receiver. |
| No 4K content | Settings/equipment | Enable 4K in display settings; ensure 4K TV and HDMI cable; check for 4K channel subscription. |
| Slow performance | Software/network | Restart receiver; check network connection; ensure latest software version. |
| No sound | Audio settings/connections | Check audio output settings; verify cable connections; test with different audio source. |
Reset: MENU > Settings > Info & Test > Reset Receiver
Support: 1-800-531-5000; directv.com/support