DIRECTV Genie HR44-700 Manual

The DIRECTV Genie HR44-700 is a high-definition DVR receiver with 5-tuner capability, 1TB hard drive storage, built-in Wi-Fi, Genie Mini client support, 4K upscaling, voice remote compatibility, and whole-home DVR functionality. Features include simultaneous recording of up to 5 shows, streaming apps, on-demand content, and advanced search capabilities. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Whole-Home Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Genie Voice Remote, power adapter, HDMI cable, satellite dish connection ports.

FeatureDescription
5-Tuner SystemRecord up to 5 shows simultaneously while watching a 6th
1TB Hard DriveStore up to 200 hours of HD programming
Built-in Wi-FiWireless connectivity for streaming and updates
Genie Mini SupportConnect up to 8 Genie Mini clients
4K UpscalingEnhances HD content to near-4K quality
Voice RemoteVoice command capability for search and control
HDMI OutputHigh-definition video and audio connection
USB PortsFor external storage and future enhancements
Ethernet PortWired network connection
Optical AudioDigital audio output for home theater systems

Installation

Unpack and inspect contents. Ensure proper satellite dish alignment.

  1. Connect satellite dish: Use coaxial cable from dish to SATELLITE IN port.
  2. Connect to TV: Use HDMI cable for best picture quality.
  3. Connect to internet: Use Ethernet cable or built-in Wi-Fi for on-demand content.
  4. Connect power: Use included power adapter and plug into AC outlet.
  5. Connect Genie Minis: Use coaxial or Ethernet for additional TVs.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on receiver; follow on-screen setup wizard.

  1. Language selection: Choose preferred language for menus and guides.
  2. Network setup: Connect to home network via Wi-Fi or Ethernet.
  3. Satellite signal: Allow system to acquire and verify satellite signal.
  4. Program guide download: Wait for complete guide data download.
  5. Remote setup: Pair Genie Voice Remote with receiver.
  6. Software update: Allow automatic software download and installation.

CAUTION! Do not interrupt power during software updates. Process may take 30-45 minutes.

Specifications

Controls and Settings

Access menu system via MENU button or voice commands.

Front Panel: POWER, SELECT, MENU, INFO, STATUS light.

Remote: POWER, Navigation arrows, SELECT, MENU, INFO, DVR, GUIDE, LIST, EXIT, Number pad, Voice command button.

Settings: Display (Resolution, Screen Format), Audio (Digital Audio Output, Volume Control), Network (Wi-Fi Setup, Connection Test), System (Software Update, Reset), Parental Controls (Ratings Lock, Purchase Lock).

Connecting Devices

Satellite: Coaxial cable from dish. TV: HDMI recommended. Audio: Optical for surround sound. Network: Ethernet or Wi-Fi.

  1. Turn off all devices before connecting cables.
  2. Use high-speed HDMI cable for best video/audio quality.
  3. Connect optical audio to home theater system for Dolby Digital.
  4. Ensure proper cable connections to avoid signal issues.

Tip: Label cables for easy identification during setup and troubleshooting.

Recording and Playback

Record shows, series, and manage recordings with 1TB storage.

  1. Single recording: Press RECORD or SELECT record option from guide.
  2. Series recording: Choose "Record Series" for all episodes.
  3. Manage recordings: Access DVR list to delete, protect, or sort recordings.
  4. Playback controls: PLAY, PAUSE, REWIND, FAST FORWARD, SKIP (30 sec).
  5. Quick tune: Jump to favorite channels quickly.
  6. Restart: Restart current program from beginning (when available).
  7. On-demand: Access thousands of movies and shows.
  8. Streaming apps: Access Netflix, YouTube, and other apps.

WARNING! Do not disconnect power during recording. Allow adequate ventilation to prevent overheating.

Whole-Home Features

Genie Mini clients extend DVR functionality to additional TVs.

  1. Setup: Connect Genie Mini to TV and network (coaxial or Ethernet).
  2. Activation: Follow on-screen prompts to link with main Genie.
  3. Features: Access all recordings, live TV, and on-demand content.
  4. Limitations: Up to 8 Mini clients supported simultaneously.

Whole-home viewing: Start watching on one TV, continue on another.

Care & Maintenance

Unplug before cleaning. Use dry, soft cloth. Keep in well-ventilated area.

CAUTION! Do not use liquid cleaners. Avoid extreme temperatures and humidity. Keep away from direct sunlight.

Regulatory Information

FCC Part 15: Class B digital device compliant. Manufactured under license from DIRECTV. Copyright protection systems prevent unauthorized recording. For technical support, visit directv.com/support or call 1-800-531-5000. Software updates automatically delivered via satellite.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish obstruction/alignmentCheck dish for obstructions; verify cable connections; run signal test.
Recording failuresHard drive/conflictsCheck available space; resolve recording conflicts; restart receiver.
Remote not workingBatteries/pairingReplace batteries; re-pair remote; ensure clear line of sight.
No internet connectionNetwork settingsCheck network connection; restart router; verify Wi-Fi password.
Poor video qualityHDMI/cable issuesCheck HDMI connection; try different cable; verify TV input settings.
Genie Mini not connectingNetwork/wiringCheck coaxial/Ethernet connections; restart Mini client; verify activation.

Reset: Red button restart or unplug for 15 seconds.

Service: 1-800-531-5000; directv.com/support

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