DIRECTV Genie HR54-500 Manual

The DIRECTV Genie HR54-500 is a high-definition DVR receiver featuring 500GB storage capacity, 5-tuner capability for recording multiple shows simultaneously, Genie Mini client support, 4K Ultra HD compatibility, built-in Wi-Fi, voice remote control, advanced search functionality, and whole-home DVR capabilities. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation and Setup 3. First-Time Configuration 4. Technical Specifications 5. Controls and Navigation 6. Recording and Playback 7. Genie Mini Setup 8. Advanced Features 9. Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Voice Remote, Genie Mini clients, Satellite input, Ethernet port, HDMI output, Component video, Optical audio, USB ports.

Feature	Description
Satellite Input	For DIRECTV satellite signal connection
HDMI Output	For high-definition video and audio connection
Ethernet Port	For network connectivity and on-demand content
USB Ports	For external storage and future enhancements
Optical Audio	For digital audio output to sound systems
Component Video	For analog HD video connection
Power Input	For AC power connection
RESET	Reboots the receiver
POWER	Turns receiver on/off
RECORD	Starts recording current program

Installation and Setup

Unpack and inspect contents. Place in well-ventilated area.

Connect satellite dish: Run coaxial cable from dish to SATELLITE IN port.
Connect to TV: Use HDMI cable for best quality or component cables.
Connect to network: Use Ethernet cable or built-in Wi-Fi for on-demand.
Connect audio: Use optical cable for surround sound systems.
Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Configuration

Power on receiver; follow on-screen setup wizard.

Satellite signal: System automatically detects and aligns satellite signal.
Network setup: Configure Wi-Fi or Ethernet connection for on-demand.
Software download: Receiver downloads latest software automatically.
Channel guide: Program guide downloads and updates.
Remote setup: Pair voice remote with receiver.

CAUTION! Do not interrupt software download; may take 20-40 minutes.

Technical Specifications

Storage Capacity: 500GB (up to 200 hours HD recording)
Tuner Capacity: 5 tuners for simultaneous recording/viewing
Video Output: 4K Ultra HD, 1080p, 1080i, 720p
Audio Output: Dolby Digital, Dolby Digital Plus
Connectivity: HDMI, Component, Ethernet, Wi-Fi, USB 2.0
Genie Mini Support: Up to 8 clients
Power Source: 120V AC, 60Hz
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Navigation

Access menu via MENU button or voice commands. Front Panel: POWER, SELECT, MESSAGE.

Remote: POWER, Voice Search, MENU, GUIDE, DVR, INFO, Navigation arrows, SELECT, EXIT, NUMBER pad, COLOR buttons.

Menu Options: Guide, Search, DVR List, Settings, Info & Help. Settings: Display (Resolution, Video Format), Audio (Digital Audio, Volume), Network (Connection, Test), System (Info, Reset). Recording: Series Manager, Priority, Keep Until options. Parental: Ratings, Purchase Restrictions.

Recording and Playback

Supports single show and series recording with advanced options.

Record show: Press RECORD or select from guide.
Series recording: Press RECORD twice or use Series Manager.
Playback: Access from DVR list; use PLAY, PAUSE, REW, FF, SKIP.
Manage recordings: Delete, protect, or change keep options.
Season Pass: Automatically records entire season.
WishList: Records shows based on keywords.
QuickTune: Jumps to favorite channels quickly.

WARNING! Do not disconnect power during recording. Allow adequate storage space.

Genie Mini Setup

Connect Genie Mini clients for whole-home viewing.

Connect Mini to TV: Use HDMI or component cables.
Power on Mini: Connect to AC power.
Activate: Follow on-screen prompts to pair with HR54.
Network: Mini connects via coaxial or wireless video bridge.

Tip: Up to 8 Minis can connect to single HR54 receiver.

Advanced Features

Voice Search: Press microphone button and speak show/movie titles. 4K Content: Access 4K channels and on-demand content. On-Demand: Browse and download movies and shows. Sports: Quick access to sports scores and schedules. Mobile App: Control receiver with DIRECTV app.

Maintenance

Keep firmware updated automatically. Clean with dry cloth only; no liquids. Ensure proper ventilation.

CAUTION! Do not place objects on receiver. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV. For support, visit directv.com/help or contact 1-800-531-5000. Manufactured under license from Dolby Laboratories.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish alignment/weather	Check connections; wait for severe weather to pass; run signal test.
Recording failed	Storage/tuner conflict	Check available space; ensure not exceeding tuner limit; delete old recordings.
No 4K content	Settings/equipment	Enable 4K in display settings; ensure 4K TV and HDMI cable.
Genie Mini not working	Connection/pairing	Check coaxial connections; re-pair Mini with main receiver.
Remote not responding	Batteries/pairing	Replace batteries; re-pair remote; ensure clear line of sight.

Reset: Menu > Settings > Reset > Restart Receiver

Service: 1-800-531-5000; directv.com/help