DIRECTV Genie Manual HR44-500

The DIRECTV Genie HR44-500 is a high-definition DVR receiver with 500GB storage capacity, supporting up to 5 simultaneous recordings, built-in Wi-Fi, Genie Mini client connectivity, Whole-Home DVR capability, advanced search features, and 4K upscaling. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Navigation 6. Recording & Playback 7. Whole-Home DVR 8. Advanced Features 9. Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Genie remote control, satellite input, Ethernet port, HDMI output, component video outputs, USB ports.

Feature	Description
Satellite input	For DIRECTV satellite dish connection
HDMI output	For high-definition video and audio connection
Ethernet port	For network connectivity and on-demand content
USB ports	For external storage and media playback
Component video outputs	For analog HD video connection
Power connector	For AC power connection
POWER	Turns receiver on/off
RESET	Reboots the system
RECORD	Starts recording current program
GUIDE	Displays program guide

Installation & Setup

Unpack and inspect contents. Place in well-ventilated area.

Connect satellite dish: Run coaxial cable from dish to satellite input.
Connect to TV: Use HDMI cable for best quality, or component cables.
Connect to network: Use Ethernet cable or configure Wi-Fi in settings.
Plug into AC power.
Connect Genie Mini clients if using Whole-Home DVR.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Configuration

Power on receiver; follow on-screen setup wizard.

Satellite signal setup: Run satellite signal strength test.
Network configuration: Set up Ethernet or Wi-Fi connection.
Program guide download: Allow system to download latest guide data.
Remote setup: Program remote for TV control.
Whole-Home setup: Connect and authorize Genie Mini clients.

CAUTION! Do not interrupt initial setup process; allow complete guide download.

Specifications

Storage Capacity: 500GB (up to 200 hours HD recording)
Video Output: HDMI, Component, Composite
Audio Output: HDMI, Optical, Analog
Connectivity: Ethernet, Wi-Fi built-in, 2 USB ports
Simultaneous Recordings: Up to 5 shows while watching 6th
Resolution: 1080p HD with 4K upscaling
Power Source: 120V AC, 60Hz
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Navigation

Access menu via MENU button on remote. Front Panel: POWER, SELECT, MENU.

Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT, EXIT, number pad, colored buttons (A,B,C,D).

Menu Options: Settings (display, audio, whole-home), Parental Controls, System Info. Display: Resolution settings, screen format. Audio: Digital audio output, volume control. Network: Connection status, broadband setup.

Recording & Playback

Supports single recording, series recording, and manual recording.

Record current show: Press RECORD button.
Record series: Press RECORD twice or select "Record Series" from info.
Schedule recording: Use GUIDE to select future programs.
Playback recorded shows: Press DVR button to access recordings list.
Manage recordings: Delete, protect, or manage space from DVR menu.
Skip commercial: Use 30-second skip button (if available).
Pause live TV: Press PAUSE; buffer limited to 90 minutes.

WARNING! Do not disconnect power during recording; may cause data loss.

Whole-Home DVR

Access recordings from any Genie Mini client in your home network.

Setup: Connect Genie Mini clients via coaxial or wireless.
Authorization: Each client must be authorized through menu system.
Access: Press DVR on any client to view all recordings.
Limitations: Maximum 8 clients; some content restrictions may apply.

Tip: Ensure all clients are on same account and network.

Advanced Features

Search: Press SEARCH to find programs by title, actor, or keyword. On Demand: Access movies and shows through broadband connection. Apps: Access streaming apps like Pandora, YouTube. External Storage: Connect USB drive for additional storage or media playback.

Maintenance

Keep unit clean and dust-free. Ensure proper ventilation. Regularly check for software updates in System Settings.

CAUTION! Unplug before cleaning. Use dry cloth only; no liquids.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. This device must accept any interference received, including interference that may cause undesired operation.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish obstruction/connection	Check dish alignment; ensure cables connected securely; run signal test.
Recording failed	Storage full/conflict	Check available space; resolve recording conflicts in schedule.
Remote not working	Batteries/IR sensor	Replace batteries; ensure clear path to IR sensor; re-pair remote.
No guide data	Network connection	Check network connection; force guide download in settings.
Client not connecting	Network/authorization	Check network connectivity; re-authorize client in whole-home settings.

Reset: Red button reset or unplug for 15 seconds.

Service: 1-800-531-5000; www.directv.com