DIRECTV Genie Manuals

The DIRECTV Genie is a whole-home HD DVR system that provides access to live TV, recorded content, and on-demand programming throughout your home. The Genie system includes a main Genie HD DVR and compatible Genie Mini clients, offering features like recording up to 5 shows at once, streaming to multiple rooms, Genie Recommendations, and access to thousands of on-demand titles. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. System Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Whole-Home Features 9. Maintenance & Updates 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Genie HD DVR, Genie Mini clients, Remote Control, Satellite input, HDMI output, Ethernet port, USB ports.

FeatureDescription
Satellite inputFor DIRECTV satellite signal connection
HDMI outputFor high-definition video and audio connection
Ethernet portFor internet connection and on-demand content
USB portsFor external storage and future enhancements
Component video outputFor alternative HD connection
Optical audio outputFor digital audio connection
POWERTurns Genie on/off
RESETReboots the system
MENUAccesses main menu system
GUIDEDisplays program guide

System Installation

Unpack and inspect contents. Place Genie in well-ventilated area.

  1. Connect satellite dish: Run coaxial cable from dish to Genie satellite input.
  2. Connect to TV: Use HDMI cable for best quality; component cables as alternative.
  3. Connect to internet: Use Ethernet cable for on-demand and interactive features.
  4. Connect Genie Mini clients: Use coaxial or wireless connection for additional rooms.
  5. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on Genie; follow on-screen setup wizard.

  1. Satellite signal: System automatically detects and optimizes satellite signal.
  2. Internet connection: Configure network settings for on-demand content.
  3. Program guide download: System downloads current program information.
  4. Whole-home setup: Pair Genie Mini clients with main Genie DVR.
  5. Parental controls: Set up PIN and viewing restrictions if desired.

CAUTION! Do not interrupt initial setup process; allow complete program guide download.

Specifications

Controls and Settings

Access menu system via remote control. Front Panel: POWER, MENU, INFO, FORMAT.

Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT, colored action buttons.

Settings: Parental Controls, Display (720p/1080i/1080p), Audio (Stereo/Dolby Digital), Network setup, System information. DVR Settings: Default recording quality, Manage recordings, Series Manager, Storage information.

Connecting Devices

Satellite: Coaxial input. TV: HDMI or component. Audio: Optical or RCA. Network: Ethernet.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best performance.
  3. Connect Ethernet cable for internet features.
  4. Ensure satellite dish is properly aligned.

Tip: Use component cables if HDMI connection has compatibility issues.

Recording and Playback

Supports single recording, series recording, and manual recordings.

  1. Record show: Press RECORD button; select options for single or series recording.
  2. Play recorded show: Press DVR button; select from recorded programs list.
  3. Manage recordings: Delete, protect, or prioritize recordings in DVR manager.
  4. Series Manager: Set recording rules for entire series.
  5. QuickTune: Set favorite channels for quick access.
  6. Restart: Restart currently airing show from beginning.
  7. Skip: 30-second skip forward; 8-second rewind.

WARNING! Do not disconnect power during recording; may cause data loss.

Whole-Home Features

Genie Mini clients: Access live TV and recorded content in additional rooms. MRV (Multi-Room Viewing): Watch recorded shows on any Genie Mini client. On-Demand: Access thousands of movies and shows. Genie Recommendations: Personalized show suggestions based on viewing history.

Maintenance & Updates

Regular software updates occur automatically. Keep system connected to internet for latest features. Clean with dry cloth only; no liquids.

CAUTION! Do not attempt to open unit; no user-serviceable parts inside.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. This device complies with part 15 of the FCC Rules.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/weatherCheck dish alignment; wait for severe weather to pass; check connections.
Recording failedConflict/storageCheck recording conflicts; ensure adequate storage space.
Genie Mini not connectingNetwork/pairingRe-run whole-home setup; check network connectivity.
No on-demand contentInternet connectionCheck Ethernet connection; restart receiver; verify account status.
Remote not workingBatteries/IR pathReplace batteries; ensure clear path to receiver; re-pair remote.

Reset: Red button reset or unplug power for 15 seconds.

Service: 1-800-531-5000; www.directv.com

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