The DIRECTV Genie is a whole-home HD DVR system that provides access to live TV, recorded content, and on-demand programming throughout your home. The Genie system includes a main Genie HD DVR and compatible Genie Mini clients, offering features like recording up to 5 shows at once, streaming to multiple rooms, Genie Recommendations, and access to thousands of on-demand titles. Below are key sections for setup, features, operation, and troubleshooting.
Key components: Genie HD DVR, Genie Mini clients, Remote Control, Satellite input, HDMI output, Ethernet port, USB ports.
| Feature | Description |
|---|---|
| Satellite input | For DIRECTV satellite signal connection |
| HDMI output | For high-definition video and audio connection |
| Ethernet port | For internet connection and on-demand content |
| USB ports | For external storage and future enhancements |
| Component video output | For alternative HD connection |
| Optical audio output | For digital audio connection |
| POWER | Turns Genie on/off |
| RESET | Reboots the system |
| MENU | Accesses main menu system |
| GUIDE | Displays program guide |
Unpack and inspect contents. Place Genie in well-ventilated area.
WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.
Power on Genie; follow on-screen setup wizard.
CAUTION! Do not interrupt initial setup process; allow complete program guide download.
Access menu system via remote control. Front Panel: POWER, MENU, INFO, FORMAT.
Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, directional pad, SELECT, colored action buttons.
Settings: Parental Controls, Display (720p/1080i/1080p), Audio (Stereo/Dolby Digital), Network setup, System information. DVR Settings: Default recording quality, Manage recordings, Series Manager, Storage information.
Satellite: Coaxial input. TV: HDMI or component. Audio: Optical or RCA. Network: Ethernet.
Tip: Use component cables if HDMI connection has compatibility issues.
Supports single recording, series recording, and manual recordings.
WARNING! Do not disconnect power during recording; may cause data loss.
Genie Mini clients: Access live TV and recorded content in additional rooms. MRV (Multi-Room Viewing): Watch recorded shows on any Genie Mini client. On-Demand: Access thousands of movies and shows. Genie Recommendations: Personalized show suggestions based on viewing history.
Regular software updates occur automatically. Keep system connected to internet for latest features. Clean with dry cloth only; no liquids.
CAUTION! Do not attempt to open unit; no user-serviceable parts inside.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. This device complies with part 15 of the FCC Rules.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No satellite signal | Dish alignment/weather | Check dish alignment; wait for severe weather to pass; check connections. |
| Recording failed | Conflict/storage | Check recording conflicts; ensure adequate storage space. |
| Genie Mini not connecting | Network/pairing | Re-run whole-home setup; check network connectivity. |
| No on-demand content | Internet connection | Check Ethernet connection; restart receiver; verify account status. |
| Remote not working | Batteries/IR path | Replace batteries; ensure clear path to receiver; re-pair remote. |
Reset: Red button reset or unplug power for 15 seconds.
Service: 1-800-531-5000; www.directv.com