DIRECTV Genie Mini C31-700 Manual

The DIRECTV Genie Mini C31-700 is a client receiver that works with the Genie HD DVR to provide access to live TV, recorded content, and on-demand programming in additional rooms. Features include HD video support, MoCA connectivity, remote control compatibility, and access to the Genie whole-home DVR system. Below are key sections for setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Operation Guide 8. Network Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Genie Mini client receiver, Remote Control, Power adapter, HDMI output, Coaxial input, Ethernet port.

FeatureDescription
HD Video SupportSupports up to 1080p high-definition video
MoCA ConnectivityUses existing coaxial cables for whole-home connectivity
HDMI OutputFor high-quality digital video and audio connection
Coaxial InputFor connection to home coaxial network
Ethernet PortFor wired network connection (optional)
Power InputFor power adapter connection
Remote ControlCompatible with Genie remote controls
POWERTurns receiver on/off
RESETResets receiver to factory defaults
STATUS LEDIndicates power and connection status

Installation

Unpack and inspect contents. Place near TV with adequate ventilation.

  1. Connect to TV: Use HDMI cable from HDMI OUT to TV HDMI input.
  2. Connect to coaxial network: Attach coaxial cable from wall outlet to CABLE IN port.
  3. Connect power: Plug power adapter into power input and wall outlet.
  4. Connect to network (optional): Use Ethernet cable for wired connection.

WARNING! Ensure proper ventilation around unit. Do not block vents.

First-Time Setup

Power on receiver; follow on-screen prompts.

  1. Activate receiver: Call DIRECTV or use online activation.
  2. Connect to Genie server: Ensure MoCA network is active and connected.
  3. Pair remote: Follow on-screen instructions to pair remote control.
  4. Configure settings: Set resolution, audio, and network preferences.

CAUTION! Keep away from heat sources and moisture.

Specifications

Controls and Settings

Access menu system via remote control. Front Panel: POWER button, STATUS LED.

Remote: POWER, GUIDE, MENU, DVR, INFO, directional pad, SELECT, EXIT, number pad, volume controls.

Settings: Display (resolution, screen format), Audio (digital audio output, volume control), Network (MoCA status, Ethernet), System (software update, reset).

Connecting Devices

TV: HDMI output. Network: Coaxial or Ethernet. Audio: HDMI or optical audio (if supported).

  1. Turn off all devices before connecting.
  2. Use high-speed HDMI cable for best video/audio quality.
  3. Ensure coaxial connections are tight and secure.
  4. Select correct HDMI input on TV.

Tip: Use certified HDMI cables for optimal performance.

Operation Guide

Access live TV, recorded content, and on-demand programming.

  1. Live TV: Press GUIDE to view program guide, SELECT to choose channel.
  2. Recorded Content: Press DVR to access recordings from Genie server.
  3. On-Demand: Press MENU, select On Demand for movies and shows.
  4. Search: Use search function to find specific programs.
  5. Parental Controls: Set restrictions in parental controls menu.
  6. Favorites: Create favorite channels list for quick access.
  7. Info: Press INFO for program details and options.

WARNING! Do not disconnect power during software updates.

Network Features

Whole-Home DVR: Access recordings from any Genie client. On-Demand: Download movies and shows. Remote Scheduling: Schedule recordings remotely via app or website.

Care & Maintenance

Unplug before cleaning. Use dry, soft cloth only; no liquids or cleaning solutions.

CAUTION! Do not open unit; no user-serviceable parts inside.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit directv.com or contact 1-800-531-5000.

Troubleshooting

SymptomPossible CauseCorrective Action
No pictureHDMI connection/TV inputCheck HDMI cable; ensure TV on correct input; restart receiver.
No soundAudio settings/connectionsCheck audio settings; ensure HDMI cable secure; adjust TV volume.
Cannot access recordingsNetwork connectionCheck coaxial connections; restart Genie server and client.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear path to receiver; re-pair remote.
No guide dataSatellite signalCheck satellite signal strength; run satellite setup.

Reset: Unplug power for 30 seconds, then reconnect.

Service: 1-800-531-5000; directv.com

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