The DIRECTV Genie Remote RC72 is a universal remote control designed for use with DIRECTV Genie receivers and compatible with various TV brands, audio systems, and streaming devices. Features include RF capability for controlling devices without line-of-sight, voice control, backlit keys, programmable buttons, and support for IR and RF signals. Below are key sections for setup, programming, features, troubleshooting, and specifications.
Key components: RF and IR capability, Voice Control button, Backlit keys, Programmable buttons (A, B, C, D), Navigation pad, Number pad, dedicated streaming service buttons.
| Feature | Description |
|---|---|
| RF Capability | Controls devices without direct line-of-sight |
| Voice Control | Press and hold microphone button for voice commands |
| Backlit Keys | Illuminated buttons for low-light environments |
| Programmable Buttons | A, B, C, D buttons for custom functions |
| Navigation Pad | Directional controls for menu navigation |
| Number Pad | 0-9 buttons for direct channel entry |
| Streaming Buttons | Direct access to Netflix, YouTube, etc. |
| POWER | Turns connected devices on/off |
| MUTE | Mutes audio on selected device |
| INPUT | Cycles through input sources |
Unpack remote and insert batteries. Ensure DIRECTV Genie receiver is powered on.
WARNING! Use correct battery type; do not mix old and new batteries. Keep away from moisture.
Program remote to control TV, audio system, or other devices.
CAUTION! Ensure devices are compatible; use correct codes to avoid malfunction.
Primary controls: POWER, MUTE, VOLUME, CHANNEL, NAVIGATION, NUMBER PAD, VOICE.
Navigation: Arrow keys for menu navigation, SELECT for confirmation. Media Controls: PLAY, PAUSE, STOP, REWIND, FAST FORWARD. Special Functions: GUIDE for program guide, DVR for recorded shows, INFO for program information. Streaming: Dedicated buttons for popular streaming services.
Use voice commands for channel changes, searches, and controls.
Supported commands: Channel numbers, show titles, genres, actor names, basic controls (volume up/down).
Pair remote with additional devices beyond Genie receiver.
Tip: Keep remote within 10 feet of device during pairing process.
Customize remote behavior through advanced settings.
Access: MENU > Settings & Help > Remote Control > Advanced Settings
Clean with dry, soft cloth. Replace batteries when low battery indicator appears.
CAUTION! Do not use liquids or abrasive cleaners. Keep away from extreme temperatures and humidity.
FCC Part 15: Class B digital device; complies with interference limits for residential use. This device complies with part 15 of the FCC Rules. Copyright © DIRECTV. For support, visit www.directv.com/remote or contact 1-800-531-5000.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Remote not responding | Dead batteries/obstructions | Replace batteries; ensure clear path to receiver; check pairing. |
| Voice control not working | Microphone blocked/network issue | Clean microphone area; check internet connection; reboot system. |
| Buttons not lighting | Backlight disabled/low batteries | Check backlight settings; replace batteries; press any key to activate. |
| Cannot control other devices | Incorrect programming/lost pairing | Reprogram remote with correct codes; re-pair with device. |
| Intermittent response | Low battery/RF interference | Replace batteries; move closer to receiver; reduce wireless interference. |
Reset: Remove batteries for 30 seconds, then reinsert.
Service: 1-800-531-5000; www.directv.com/support