DIRECTV Genie Remote Manual RC72

The DIRECTV Genie Remote RC72 is a universal remote control designed for use with DIRECTV Genie receivers and compatible with various TV brands, audio systems, and streaming devices. Features include RF capability for controlling devices without line-of-sight, voice control, backlit keys, programmable buttons, and support for IR and RF signals. Below are key sections for setup, programming, features, troubleshooting, and specifications.

1. Features at a Glance 2. Initial Setup 3. Programming the Remote 4. Specifications 5. Button Functions 6. Voice Control 7. Pairing with Devices 8. Advanced Settings 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: RF and IR capability, Voice Control button, Backlit keys, Programmable buttons (A, B, C, D), Navigation pad, Number pad, dedicated streaming service buttons.

FeatureDescription
RF CapabilityControls devices without direct line-of-sight
Voice ControlPress and hold microphone button for voice commands
Backlit KeysIlluminated buttons for low-light environments
Programmable ButtonsA, B, C, D buttons for custom functions
Navigation PadDirectional controls for menu navigation
Number Pad0-9 buttons for direct channel entry
Streaming ButtonsDirect access to Netflix, YouTube, etc.
POWERTurns connected devices on/off
MUTEMutes audio on selected device
INPUTCycles through input sources

Initial Setup

Unpack remote and insert batteries. Ensure DIRECTV Genie receiver is powered on.

  1. Insert batteries: Open battery compartment, install 2 AA batteries observing polarity.
  2. Power on: Press POWER button to wake remote; LED should blink.
  3. Pair with Genie: Remote should auto-pair; if not, press and hold MUTE and SELECT for 5 seconds.
  4. Test functions: Verify basic controls work with Genie receiver.

WARNING! Use correct battery type; do not mix old and new batteries. Keep away from moisture.

Programming the Remote

Program remote to control TV, audio system, or other devices.

  1. Identify device code: Use DIRECTV code lookup tool for your device brand.
  2. Enter programming mode: Press and hold MUTE and SELECT until green LED flashes twice.
  3. Enter device code: Use number pad to enter 5-digit code; LED flashes twice if accepted.
  4. Test control: Press POWER to test device control; repeat if necessary.
  5. Set up multiple devices: Repeat for each device (TV, audio, etc.).

CAUTION! Ensure devices are compatible; use correct codes to avoid malfunction.

Specifications

Button Functions

Primary controls: POWER, MUTE, VOLUME, CHANNEL, NAVIGATION, NUMBER PAD, VOICE.

Navigation: Arrow keys for menu navigation, SELECT for confirmation. Media Controls: PLAY, PAUSE, STOP, REWIND, FAST FORWARD. Special Functions: GUIDE for program guide, DVR for recorded shows, INFO for program information. Streaming: Dedicated buttons for popular streaming services.

Voice Control

Use voice commands for channel changes, searches, and controls.

  1. Activate voice: Press and hold VOICE button (microphone icon).
  2. Speak command: Clearly state command (e.g., "Tune to ESPN", "Find comedy movies").
  3. Release button: Remote processes command and displays results.

Supported commands: Channel numbers, show titles, genres, actor names, basic controls (volume up/down).

Pairing with Devices

Pair remote with additional devices beyond Genie receiver.

  1. Access menu: Press MENU on remote.
  2. Navigate to Settings: Use arrow keys to select Settings & Help.
  3. Select Remote Control: Choose Remote Control setup.
  4. Follow prompts: System guides through pairing process for each device type.

Tip: Keep remote within 10 feet of device during pairing process.

Advanced Settings

Customize remote behavior through advanced settings.

Access: MENU > Settings & Help > Remote Control > Advanced Settings

Care & Maintenance

Clean with dry, soft cloth. Replace batteries when low battery indicator appears.

CAUTION! Do not use liquids or abrasive cleaners. Keep away from extreme temperatures and humidity.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. This device complies with part 15 of the FCC Rules. Copyright © DIRECTV. For support, visit www.directv.com/remote or contact 1-800-531-5000.

Troubleshooting

SymptomPossible CauseCorrective Action
Remote not respondingDead batteries/obstructionsReplace batteries; ensure clear path to receiver; check pairing.
Voice control not workingMicrophone blocked/network issueClean microphone area; check internet connection; reboot system.
Buttons not lightingBacklight disabled/low batteriesCheck backlight settings; replace batteries; press any key to activate.
Cannot control other devicesIncorrect programming/lost pairingReprogram remote with correct codes; re-pair with device.
Intermittent responseLow battery/RF interferenceReplace batteries; move closer to receiver; reduce wireless interference.

Reset: Remove batteries for 30 seconds, then reinsert.

Service: 1-800-531-5000; www.directv.com/support

DIRECTV Genie Remote Manual RC72 © - All Rights Reserved 2025