The DIRECTV Genie Remote is a universal remote control designed to operate your DIRECTV Genie receiver and compatible television, audio system, and other entertainment devices. Features include RF capability for controlling devices without line-of-sight, voice control, backlit keys, programmable device control, and compatibility with most major TV and audio brands. Below are key sections for setup, features, programming, operation, and troubleshooting.
Key components: RF-capable remote, Voice control button, Backlit keys, Programmable device buttons, Pairing button, Battery compartment.
| Feature | Description |
|---|---|
| RF Capability | Controls devices without direct line-of-sight |
| Voice Control | Voice command search and navigation |
| Backlit Keys | Illuminated buttons for low-light viewing |
| Universal Control | Programmable for TV, audio, and other devices |
| Pairing Button | For RF pairing with Genie receiver |
| Battery Compartment | Holds 2 AA batteries |
| POWER | Turns connected devices on/off |
| MENU | Accesses DIRECTV menu system |
| GUIDE | Displays program guide |
| DVR | Accesses recorded programs |
Unpack and verify all components are present.
NOTE: If any items are missing or damaged, contact DIRECTV customer service immediately.
Initial setup for basic operation.
WARNING! Use only recommended batteries; do not mix old and new batteries.
Primary remote control functions and navigation.
Top Row: POWER, INPUT, MUTE, VOLUME UP/DOWN, CHANNEL UP/DOWN
Navigation: Arrow keys, SELECT, BACK, EXIT
DIRECTV Functions: MENU, GUIDE, INFO, DVR, LIST, ACTIVE
Playback: PLAY, PAUSE, REW, FF, STOP, RECORD
Special: VOICE (hold to speak), PAIR (RF pairing), NUMBER PAD
Program remote to control TV, audio system, and other devices.
Tip: Use auto-search if manual codes don't work.
Using voice commands for navigation and search.
NOTE: Voice control requires internet connection and may not be available in all areas.
Configure RF control for devices without line-of-sight.
WARNING! RF control works only with compatible DIRECTV equipment.
Replace batteries when remote becomes unresponsive or backlight dims.
CAUTION! Dispose of old batteries properly; do not incinerate.
FCC Part 15: This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © DIRECTV. For support, visit directv.com/help or contact 1-800-531-5000. Voice service provided by third parties; terms and conditions apply.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Remote not working | Dead batteries | Replace with fresh AA batteries |
| No response from devices | Not programmed | Reprogram remote for each device |
| Voice control not working | Network/connection | Check internet connection; ensure voice enabled |
| RF control not working | Not paired | Repair remote with Genie receiver |
| Buttons not responding | Remote damage | Check for physical damage; contact support |
Reset: Remove batteries for 30 seconds, then reinsert.
Service: 1-800-531-5000; directv.com/help