The DIRECTV Guide is an interactive on-screen program guide that allows users to browse, search, and navigate through available television programming. It provides comprehensive information about current and upcoming shows, movies, sports events, and special programming across all subscribed channels. The guide includes features such as program descriptions, ratings information, parental controls, recording options, and personalized recommendations.
Key navigation elements: Guide button, Directional arrows, Select/OK button, Back/Exit button, Page Up/Down buttons.
| Button | Function |
|---|---|
| GUIDE | Opens/closes the program guide |
| Arrow Keys | Navigate through channels and time slots |
| SELECT/OK | Selects highlighted program or option |
| BACK/EXIT | Returns to previous screen or exits guide |
| PAGE UP/DOWN | Scrolls through multiple guide pages |
| INFO | Displays detailed program information |
| RED BUTTON | Accesses recording options |
| YELLOW BUTTON | Sets program reminders |
| BLUE BUTTON | Accesses search function |
| GREEN BUTTON | Manages favorite channels |
The guide displays comprehensive program information in an easy-to-read grid format.
NOTE: Press INFO button for extended program descriptions, cast information, and related content.
Advanced search capabilities help find specific content quickly.
TIP: Use voice search (if available) for faster content discovery.
Comprehensive parental control system with multiple restriction levels.
Control Options: Channel blocking, Program blocking by rating, Purchase blocking, Time-based viewing restrictions.
Rating Systems: TV-Y, TV-Y7, TV-G, TV-PG, TV-14, TV-MA, Movie ratings (G, PG, PG-13, R, NC-17). Customizable blocking by specific ratings and content types. Default parental control PIN: 0000 (change recommended during setup).
Create personalized channel lists for easier navigation.
Tip: Use different favorite lists for different family members or viewing preferences.
Access thousands of movies and shows on demand through the guide.
NOTE: Internet connection required for on-demand content access.
Enhanced guide features for sports and special programming.
| Feature | Description |
|---|---|
| Sports Filter | View all live sporting events across channels |
| Team Alerts | Get notifications for favorite teams' games |
| Mixed Resolution | Watch multiple games simultaneously |
| Sports Bar Mode | Display multiple games on one screen |
| Game Stats | Access real-time statistics during games |
| Red Zone | NFL Red Zone channel integration |
| PPV Events | Order and access pay-per-view events |
| Problem | Possible Cause | Solution |
|---|---|---|
| Guide not loading | Signal/Satellite issue | Check satellite signal strength; refresh receiver |
| Missing channels | Subscription/Filter | Verify subscription; check favorite channel settings |
| Slow navigation | Receiver performance | Restart receiver; check for software updates |
| Incorrect program info | Guide data update | Wait for guide refresh; force guide update |
| Search not working | Software issue | Clear search history; restart receiver |
Reset Guide: Menu > Settings > Reset > Guide Data Refresh
Power user features for enhanced viewing experience.
Support: 1-800-531-5000; www.directv.com/guidehelp