DIRECTV H21-100 Manual

The DIRECTV H21-100 is a high-definition satellite receiver with MPEG-4/AVC capability, built-in digital video recorder (DVR) functionality, HDMI output, component video outputs, optical audio output, Ethernet port for DIRECTV on Demand, USB port, and interactive features. Compatible with DIRECTV HD programming and supports parental controls. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Interactive Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD satellite receiver with DVR, Remote Control, HDMI output, Component video outputs, Optical audio output, Ethernet port, USB port.

Feature	Description
HDMI output	For high-definition digital video and audio connection
Component video outputs	For HD analog video connection
Optical audio output	For digital audio connection to home theater systems
Ethernet port	For DIRECTV on Demand and interactive services
USB port	For future enhancements and service updates
SATELLITE IN	For satellite dish connection
POWER	Turns receiver on/off
RESET	Resets receiver to factory defaults
RECORD	Starts recording current program
GUIDE	Displays program guide

Installation

Unpack and inspect contents. Place in well-ventilated area.

Connect satellite dish: Run coaxial cable from dish to SATELLITE IN port.
Connect to TV: Use HDMI or component video cables for best HD quality.
Connect audio: Use optical audio for surround sound systems.
Connect to network: Use Ethernet cable for on-demand features.
Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on receiver; follow on-screen prompts.

Satellite signal setup: Point dish for optimal signal strength.
Program guide download: Allow receiver to download latest program information.
Set preferences: Configure language, time zone, and parental controls.
Activate service: Call DIRECTV or visit website to activate receiver.
Test recording: Verify DVR functionality with sample recording.

CAUTION! Do not interrupt initial setup process; allow complete download of program data.

Specifications

Video Output: HDMI, Component, Composite
Audio Output: Optical digital, Stereo analog
Video Resolution: 1080i, 720p, 480p, 480i
Tuner: MPEG-4/AVC capable
Storage: Built-in hard drive for DVR recording
Connectivity: Ethernet, USB
Power Source: 120V AC, 60Hz
Operating Temp: 40°F to 95°F (5°C to 35°C)

Controls and Settings

Access menu system via MENU button. Front Panel: POWER, CHANNEL, SELECT, INFO.

Remote: POWER, Numeric buttons, GUIDE, MENU, INFO, EXIT, DVR, LIST, ACTIVE.

Display: Resolution settings, aspect ratio, closed captioning. Audio: Digital audio output, Dolby Digital. System: Parental controls, network setup, system information. DVR: Recording defaults, manage recordings, series links.

Connecting Devices

Satellite: Coaxial cable from dish. TV: HDMI or component video. Audio: Optical or analog. Network: Ethernet cable.

Turn off all devices before connecting.
Use high-quality cables for best performance.
Select correct input on TV (HDMI 1, Component, etc.).
Verify network connection for on-demand features.

Tip: Label cables for easy identification during setup.

Recording and Playback

Supports single program and series recording, pause/rewind live TV.

Record program: Press RECORD or select from guide.
Series recording: Set up series link for automatic recording.
Playback: Access recorded programs from DVR menu.
Manage recordings: Delete, protect, or prioritize recordings.
Live TV: Pause, rewind, or fast-forward current program.
Season Pass: Record entire seasons automatically.
WishList: Record programs based on title, actor, or keyword.

WARNING! Do not disconnect power during recording; may cause data loss.

Interactive Features

DIRECTV on Demand: Download movies and shows. Interactive applications: Weather, sports, news. Parental Controls: Block channels and programs by rating.

Care & Maintenance

Keep unit clean and dust-free. Ensure proper ventilation. Do not place objects on top of receiver.

CAUTION! Do not open casing; no user-serviceable parts inside. Contact professional for service.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-DIRECTV. This device complies with part 15 of the FCC Rules.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish alignment/connections	Check dish alignment; verify cable connections; run signal test.
Recording failed	Hard drive space/timer conflict	Check available space; resolve timer conflicts; reset receiver.
No HD picture	Settings/cables	Verify HD resolution settings; check HDMI/component cables.
On Demand not working	Network connection	Check Ethernet connection; restart receiver; test network.
Remote not responding	Batteries/obstructions	Replace batteries; clear line of sight; pair remote if needed.

Reset: Menu > Settings > Reset > Reset Receiver

Service: 1-800-DIRECTV; www.directv.com