DIRECTV HD DVR HR21-700 Manual

The DIRECTV HD DVR HR21-700 is a high-definition digital video recorder featuring dual tuners for recording two programs simultaneously, 320GB hard drive storage, HDMI and component video outputs, Dolby Digital audio, built-in DIRECTV satellite receiver, program guide with 14-day listings, parental controls, and advanced recording features including series recording and instant replay. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite inputs, HDMI output, Component video outputs, Ethernet port, USB port.

FeatureDescription
Satellite inputsDual tuners for recording two programs simultaneously
HDMI outputFor high-definition digital video and audio connection
Component video outputsFor HD analog video connection
Ethernet portFor network connectivity and on-demand content
USB portFor future expansions and updates
Optical audio outputFor Dolby Digital surround sound
POWERTurns DVR on/off
RECORDStarts recording current program
GUIDEAccesses program guide
INFODisplays program information

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Run coaxial cables from dish to SAT 1 and SAT 2 inputs.
  2. Connect to TV: Use HDMI or component cables for video; audio cables or optical for sound.
  3. Connect to network: Use Ethernet cable for internet connectivity.
  4. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Setup

Power on DVR; follow on-screen prompts.

  1. Satellite setup: Run satellite signal setup to detect and lock signal.
  2. Program guide download: Allow 2-4 hours for full 14-day guide to download.
  3. Network setup: Configure network settings for on-demand content.
  4. Parental controls: Set up PIN in SYSTEM SETUP menu.

CAUTION! Do not interrupt initial setup; ensure stable satellite signal.

Specifications

Controls and Settings

Access menu via MENU button. Front Panel: POWER, SELECT, FORMAT.

Remote: POWER, GUIDE, MENU, INFO, RECORD, PLAY, PAUSE, REWIND, FAST FORWARD, numeric buttons.

Settings: Display (720p/1080i), Audio (Dolby Digital), Parental Controls, Recording defaults. Features: Series recording, Season Pass, WishList searches. System: Network setup, satellite signal strength, system information.

Connecting Devices

Satellite: Dual coaxial inputs. TV: HDMI/Component/Composite. Audio: Optical/analog. Network: Ethernet.

  1. Turn off DVR and TV before connecting.
  2. Use high-quality HDMI cable for best HD picture.
  3. Select correct input on TV (HDMI 1, Component, etc.).

Tip: Use component cables if HDMI connection has issues.

Recording and Playback

Supports single recording, dual recording, series recording.

  1. Record program: Press RECORD or select from guide.
  2. Series recording: Set Season Pass for entire series.
  3. Playback: Use PLAY, PAUSE, REWIND, FAST FORWARD.
  4. Instant replay: Press INSTANT REPLAY to jump back 8 seconds.
  5. Skip: ADVANCE skips forward 30 seconds.
  6. Manage recordings: LIST shows recorded programs; delete as needed.
  7. Dual recording: Record two programs while watching third pre-recorded show.

WARNING! Do not disconnect power during recording. Allow hard drive space for recordings.

Accessibility Features

Closed Captions: Enable in SETTINGS menu. Parental Controls: Block channels/programs by rating in PARENTAL CONTROLS menu. Audio Description: Available on supported programs.

Care & Cleaning

Unplug before cleaning. Use dry cloth only; no liquids. Keep vents clear of dust.

CAUTION! Do not open case; no user-serviceable parts inside.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV LLC. For support, visit www.directv.com or contact 1-800-531-5000. This device incorporates copyright protection technology.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/connectionsCheck dish alignment; ensure cables connected securely; run signal test.
Recording failedHard drive space/tuner conflictDelete old recordings; check for scheduling conflicts.
No HD pictureConnections/settingsCheck HDMI/component connections; verify TV input and resolution settings.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear path to IR sensor.
Guide not updatingSignal/networkCheck satellite signal; ensure network connection for guide data.

Reset: Red button reset if system freezes.

Service: 1-800-531-5000; www.directv.com

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