DIRECTV HD DVR HR24-100 Manual

The DIRECTV HD DVR HR24-100 is a high-definition digital video recorder with 500GB storage capacity, supporting HD programming, simultaneous recording and playback, Series Manager for automatic season recording, DIRECTV On Demand, parental controls, and advanced search features. Compatible with DIRECTV service and HD programming packages. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite input, HDMI output, Component video outputs, Ethernet port, USB port.

FeatureDescription
Satellite inputFor DIRECTV satellite signal connection
HDMI outputFor high-definition video and audio connection
Component video outputsFor HD video connection to compatible TVs
Ethernet portFor network connection and DIRECTV On Demand
USB portFor future expansions and updates
OPTICAL AUDIO outputFor digital audio connection
POWERTurns DVR on/off
RESETReboots the system
RECORDStarts recording current program
GUIDEDisplays program guide

Installation

Unpack and inspect contents. Place near television with adequate ventilation.

  1. Connect satellite dish: Run coaxial cable from dish to SATELLITE IN port.
  2. Connect to TV: Use HDMI cable for best quality, or component cables.
  3. Connect audio: Use optical audio cable for surround sound systems.
  4. Connect to network: Use Ethernet cable for On Demand features.
  5. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Setup

Power on DVR; follow on-screen setup wizard.

  1. Satellite signal setup: Allow automatic satellite detection and signal acquisition.
  2. Program guide download: Wait for complete guide download (may take 20-30 minutes).
  3. Network setup: Configure Ethernet connection for On Demand services.
  4. Parental controls: Set up PIN (default 0000) and viewing restrictions.
  5. Display settings: Configure resolution (720p, 1080i, 1080p) based on TV capabilities.

CAUTION! Do not interrupt initial setup; ensure stable satellite signal.

Specifications

Controls and Settings

Access menu via MENU button on remote. Front Panel: POWER, SELECT, FORMAT.

Remote: POWER, GUIDE, MENU, INFO, LIST, DVR, RECORD, PLAY, PAUSE, FF, REW, directional pad, SELECT.

Display: Resolution settings, aspect ratio, screen calibration. Audio: Dolby Digital, audio mode. Parental: Ratings blocks, purchase blocks, default PIN 0000. System: Network setup, satellite setup, system info, reset options.

Connecting Devices

Satellite: Coaxial cable from dish. TV: HDMI or component cables. Audio: Optical to receiver. Network: Ethernet cable.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best HD performance.
  3. Ensure satellite dish is properly aligned for optimal signal.
  4. Connect Ethernet cable for full functionality.

Tip: Label cables for easy identification during setup.

Recording and Playback

Supports single recording, dual recording, series recording, and manual recording.

  1. Record current program: Press RECORD button.
  2. Record future program: Select from guide and choose record options.
  3. Series Manager: Set up automatic recording of entire series.
  4. Playback: Use PLAY, PAUSE, REW, FF (30-second skip available).
  5. Manage recordings: Access from DVR menu to delete, protect, or view recording history.
  6. Season Pass: Automatically records all episodes of a series.
  7. WishList: Searches for and records programs based on keywords.

WARNING! Do not disconnect power during recording. Allow adequate space for recordings.

Accessibility Features

Closed Captions: Enable in menu settings (multiple formats available). Audio Description: For visually impaired viewers. Parental Controls: Block by rating, channel, or content type.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth only; no liquids or cleaning sprays.

CAUTION! Keep away from moisture and heat sources. Ensure proper ventilation at all times.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV LLC. For support, visit directv.com/help or contact 1-800-531-5000. DIRECTV, the Cyclone Design logo, and DIRECTV PLUS HD DVR are trademarks of DIRECTV, LLC.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/connectionsCheck dish alignment; ensure cables connected securely; run signal test.
Recording failedSpace/tuner conflictCheck available space; ensure no tuner conflicts; verify program info.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear line of sight to receiver.
No HD pictureCable/HDCP issueUse HDMI cable; check TV compatibility; restart receiver.
On Demand not workingNetwork connectionCheck Ethernet connection; restart receiver and router.

Reset: Red button restart or unplug for 15 seconds.

Service: 1-800-531-5000; directv.com/help

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