DIRECTV HR24-500 User Manual

The DIRECTV HR24-500 is a high-definition digital video recorder with 500GB storage capacity, supporting HD programming, built-in digital tuner, USB connectivity, HDMI output, component video, Ethernet port, and advanced recording features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR with 500GB storage, Remote Control, HDMI output, Component video, USB port, Ethernet connection, Satellite input.

FeatureDescription
Satellite inputFor DIRECTV satellite dish connection
HDMI outputFor high-definition video and audio connection
Component videoFor HD video output
USB portFor external storage and media playback
Ethernet portFor network connectivity and on-demand content
AC power inputFor power connection
OPTICAL AUDIO OUTFor digital audio output
POWERTurns DVR on/off
RESETResets the receiver
MENUAccesses main menu system

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Run coaxial cable from dish to satellite input on receiver.
  2. Connect to TV: Use HDMI or component cables for video connection.
  3. Connect audio: Use optical audio or HDMI for sound.
  4. Connect to network: Use Ethernet cable for internet connectivity.
  5. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on DVR; follow on-screen prompts.

  1. Satellite setup: Run satellite setup to detect signal and channels.
  2. Network setup: Configure internet connection for on-demand content.
  3. Program guide: Download latest program guide information.
  4. Parental controls: Set up parental controls if desired.
  5. Recording defaults: Configure default recording settings.

CAUTION! Do not interrupt satellite signal during initial setup.

Specifications

Controls and Settings

Access menu system via MENU button. Front Panel: POWER, SELECT, FORWARD/REVERSE.

Remote: POWER, GUIDE, MENU, INFO, DVR, LIST, Numeric buttons, Volume controls, Navigation arrows.

Display: Resolution settings (480i, 720p, 1080i), screen format. Audio: Dolby Digital, audio language. Parental: Ratings blocking, purchase restrictions. System: Network setup, satellite setup, diagnostics.

Connecting Devices

Satellite: Coaxial input. TV: HDMI or component. Audio: Optical or HDMI. Network: Ethernet.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best HD performance.
  3. Connect Ethernet cable for on-demand and interactive features.
  4. Select correct input on TV for DVR connection.

Tip: Use component cables if HDMI connection issues occur.

Recording and Playback

Supports recording of HD and SD programs, series recording, and manual recordings.

  1. Single recording: Press RECORD button while watching program.
  2. Series recording: Select "Record Series" from program info.
  3. Manual recording: Menu > Recordings > Manual Record.
  4. Playback: Press LIST to view recorded programs.
  5. Live TV pause: Press PAUSE during live broadcast.
  6. Skip: Use 30-second skip button for commercial skipping.
  7. Delete: Press DELETE to remove recorded programs.
  8. Manage recordings: Menu > Recordings & Options.

WARNING! Do not disconnect power during recording. Allow adequate hard drive space.

Accessibility Features

Closed Captions: Enable in menu system (Digital CC, Analog CC). Audio Description: For visually impaired viewers. Parental Controls: Block programs by rating in PARENTAL menu.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth only; no liquids or cleaning sprays.

CAUTION! Do not open casing; no user-serviceable parts inside. Keep away from moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright protection: Incorporates content protection technology. For support, visit www.directv.com or contact 1-800-531-5000. DIRECTV and HR24 are trademarks of DIRECTV, LLC.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/connectionsCheck dish alignment; ensure coaxial connections secure; run satellite setup.
Recording failedHard drive space/tuner conflictDelete old recordings; check for tuner conflicts in schedule.
No HD pictureHDMI connection/settingsCheck HDMI cable; verify HD resolution settings in menu.
Remote not workingBatteries/IR sensorReplace batteries; ensure clear path to IR sensor; re-pair remote.
No on-demand contentNetwork connectionCheck Ethernet connection; run network test in menu.

Reset: Red button reset or unplug power for 15 seconds.

Service: 1-800-531-5000; www.directv.com

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