DIRECTV HR24 Installation Manual Multiswitch

The DIRECTV HR24 is a high-definition DVR receiver designed for use with DIRECTV satellite service. This manual covers installation and setup with multiswitch systems for multiple receiver configurations. The HR24 features 500GB hard drive storage, HD programming capability, Dolby Digital audio, USB port for media playback, and advanced recording functions. Below are key sections for installation, multiswitch setup, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation Requirements 3. Multiswitch Setup 4. Specifications 5. Controls and Connections 6. Receiver Configuration 7. Programming Guide Setup 8. Recording Features 9. Network Connectivity 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite inputs, HDMI output, Component video, Ethernet port, USB port.

FeatureDescription
Satellite inputsDual tuner inputs for satellite signal
HDMI outputFor high-definition video and audio connection
Component videoAlternative HD video connection
Ethernet portFor network connectivity and on-demand content
USB portFor media playback and future enhancements
Optical audioDigital audio output
IR blasterControls other AV equipment
POWERTurns receiver on/off
RESETReboots the receiver
CARDAccess card slot for DIRECTV authorization

Installation Requirements

Unpack and inspect contents. Ensure proper satellite dish alignment.

  1. Satellite dish: Properly aligned with clear line of sight to satellites.
  2. Multiswitch: Required for multiple receiver installations.
  3. Cables: RG-6 coaxial cables for all connections.
  4. Power: Connect to AC power outlet.
  5. TV connection: HDMI or component cables for HD viewing.

WARNING! Ensure proper grounding of all equipment. Use weatherproof connectors for outdoor connections.

Multiswitch Setup

Multiswitch allows distribution of satellite signals to multiple receivers.

  1. Connect satellite dish lines to multiswitch inputs.
  2. Run RG-6 cables from multiswitch outputs to receiver locations.
  3. Connect receiver satellite inputs to multiswitch outputs.
  4. Power multiswitch according to manufacturer instructions.
  5. Run signal strength test on receiver to verify connection.

CAUTION! Use only DIRECTV-approved multiswitches. Ensure proper power supply to multiswitch.

Specifications

Controls and Connections

Front Panel: POWER, SELECT, FORWARD/REVERSE, MENU. Remote Control: POWER, MENU, GUIDE, INFO, DVR, LIST, directional pad, numeric buttons.

Connections: Two SAT IN ports, HDMI OUT, COMPONENT VIDEO, ETHERNET, USB, OPTICAL AUDIO, IR OUT. Access menu system via MENU button for setup and configuration.

System settings: Display (720p, 1080i, 1080p), Audio (Dolby Digital, Stereo), Network setup, Parental controls, System info.

Receiver Configuration

Initial setup and configuration process.

  1. Power on receiver and follow on-screen setup wizard.
  2. Select language and display resolution.
  3. Run satellite signal strength test.
  4. Activate receiver with DIRECTV (call 1-800-DIRECTV).
  5. Download program guide information.
  6. Configure network connection if available.

Tip: Ensure strong satellite signal before proceeding with activation.

Programming Guide Setup

Using the electronic program guide for navigation and recording.

  1. Press GUIDE to access program guide.
  2. Navigate with arrow buttons or page up/down.
  3. Select program for information or to set recording.
  4. Use SEARCH function to find specific programs.
  5. Set favorite channels for quick access.
  6. Schedule series recordings for entire seasons.

Note: Program guide data requires active satellite connection and periodic updates.

Recording Features

Advanced DVR functionality for recording and playback.

  1. Single recording: Select program from guide and press RECORD.
  2. Series recording: Set to record all episodes of a series.
  3. Manual recording: Set recording by time and channel.
  4. Season Pass: Automatic recording of entire seasons.
  5. WishList: Record programs based on title, actor, or keyword.
  6. Playback: Access recorded programs via DVR list.
  7. Manage recordings: Delete, protect, or prioritize recordings.

WARNING! Power interruptions may affect recording schedules. Use UPS for critical recordings.

Network Connectivity

Network setup for on-demand content and interactive features.

  1. Connect Ethernet cable from router to receiver.
  2. Access menu: Settings & Help > Settings > Internet Setup.
  3. Select "Connect Now" for automatic configuration.
  4. For manual setup: Enter network settings as required.
  5. Test connection to verify internet access.

Benefit: Access to DIRECTV On Demand, YouTube, Pandora, and other interactive features.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. All rights reserved. DIRECTV, the Cyclone Design logo, and DIRECTV PLUS DVR are trademarks of DIRECTV, LLC. For technical support, visit directv.com/help or contact 1-800-DIRECTV.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/cablesCheck dish alignment; verify cable connections; run signal test.
Receiver not respondingPower issueUnplug power for 15 seconds; restart; check power outlet.
Recording failuresHard drive/signalCheck available space; ensure strong signal during recording.
No HD channelsSettings/equipmentVerify HD programming subscription; check HDMI/component connections.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear line of sight to receiver.
Multiswitch issuesPower/connectionsVerify multiswitch power; check all cable connections.

Reset: Red button reset or unplug power for system reboot.

Service: 1-800-DIRECTV; directv.com/help

DIRECTV HR24 Installation Manual Multiswitch © - All Rights Reserved 2025