DIRECTV HR54-500 Genie DVR Manual

The DIRECTV HR54-500 Genie DVR is a high-definition digital video recorder with 500GB storage capacity, supporting up to 5 simultaneous recordings, 4K Ultra HD compatibility, built-in Wi-Fi, Genie Mini client connectivity, voice remote with Google Assistant, advanced search features, and whole-home DVR capability. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Navigation 6. Recording & Playback 7. Genie Mini Setup 8. Advanced Features 9. Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 500GB DVR, Voice Remote, HDMI output, Component video, Optical audio, Ethernet port, USB port, RF antenna input.

Feature	Description
Storage Capacity	500GB hard drive (up to 200 hours HD recording)
Simultaneous Recording	Up to 5 shows while watching a 6th
4K Ultra HD	Compatible with 4K televisions
Voice Remote	Google Assistant integration for voice commands
Whole-Home DVR	Access recordings from any Genie Mini client
Built-in Wi-Fi	Wireless connectivity for on-demand content
HDMI Output	High-definition digital video/audio connection
Optical Audio	Digital audio output for home theater systems
USB Port	For future enhancements and service
Ethernet Port	Wired network connection

Installation & Setup

Unpack and verify contents: HR54-500 DVR, Voice Remote, batteries, power cord, HDMI cable.

Connect to TV: Use HDMI cable from DVR to TV HDMI input.
Connect satellite dish: Run coaxial cable from dish to SAT IN port.
Connect to internet: Use Ethernet cable or built-in Wi-Fi for on-demand.
Connect power: Plug power cord into electrical outlet.
Connect audio: Use optical audio for home theater systems.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Configuration

Power on DVR and follow on-screen setup wizard.

Language selection: Choose preferred language (default ENGLISH).
Satellite signal: Allow DVR to acquire satellite signal automatically.
Network setup: Configure Wi-Fi or Ethernet connection.
Program guide download: Wait for complete guide download.
Remote setup: Pair Voice Remote with DVR.
System updates: Allow automatic software updates.

CAUTION! Do not disconnect power during initial setup and updates.

Specifications

Model: HR54-500 Genie DVR
Storage: 500GB hard drive
Video Resolution: Up to 4K Ultra HD (2160p)
Tuner Capacity: 5 tuners for simultaneous recording
Connectivity: HDMI, Component, Composite, Optical Audio, Ethernet, USB 2.0
Wireless: Built-in 802.11ac Wi-Fi
Power Requirements: 120V AC, 60Hz
Dimensions: 15.2" x 9.8" x 1.9"
Operating Temperature: 41°F to 95°F (5°C to 35°C)

Controls and Navigation

Front Panel: Power button, Status LED, Card slot. Voice Remote: Power, Guide, List, Info, Record, Play/Pause, Navigation arrows, Number pad, Voice command button.

Main Menu Navigation: Press MENU for main options: Guide, Search, Recordings, Settings, On Demand. Use arrow keys to navigate, SELECT to choose.

Settings: Display (Resolution, Screen Format), Audio (Digital Audio Output), Network (Internet Setup), System (Software Updates, Reset).

Recording & Playback

Recording options: Single show, Series recordings, Manual recordings.

Record current show: Press RECORD button.
Record series: Select program in guide, choose "Record Series"
Manual recording: MENU > Recordings > Manage Recordings > Create Manual
Playback: LIST button to access recorded shows, SELECT to play
Playback controls: PLAY, PAUSE, REW, FF, SKIP BACK, SKIP FWD
Delete recordings: Press DELETE while viewing recording list

Tip: Use "Keep Until" options to manage storage space.

Genie Mini Setup

Connect Genie Mini clients for whole-home viewing.

Connect Mini to TV: HDMI cable to TV
Power connection: Plug into electrical outlet
Wireless connection: Automatic connection to main Genie DVR
Activation: Follow on-screen prompts to activate Mini client
Access recordings: All recorded content available on Mini clients

Note: Up to 8 Genie Mini clients can be connected to one HR54-500.

Advanced Features

Voice Search: Press microphone button and speak show titles, actors, or genres. Advanced Search: Search by title, actor, category, or keyword. Restart: Restart current show from beginning (when available). On Demand: Access thousands of movies and shows. Sports Features: Quick access to scores and stats.

Maintenance

Regular maintenance: Keep software updated, periodically restart system, manage recording space. Cleaning: Unplug before cleaning, use dry cloth only.

CAUTION! Do not open casing; no user-serviceable parts inside.

Regulatory Information

FCC Part 15 Class B digital device compliant. Manufactured under license from DIRECTV. Copyright © 2024 DIRECTV. For technical support, visit directv.com/support or call 1-800-531-5000. Wi-Fi compliance: IEEE 802.11 a/b/g/n/ac.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No picture	HDMI connection/TV input	Check HDMI cable; ensure TV on correct input; restart DVR
No satellite signal	Dish obstruction/weather	Check dish alignment; clear obstructions; wait for severe weather to pass
Recording failures	Storage space/tuner conflict	Delete old recordings; check for scheduling conflicts
Remote not working	Batteries/blockage	Replace batteries; ensure clear path to DVR; re-pair remote
Slow performance	Software/overheating	Restart DVR; ensure proper ventilation; check for updates
No internet connection	Network settings	Check Ethernet/Wi-Fi connection; restart router; reconfigure network

Reset Options: Red Button Reset (hold for 10 seconds), System Reset in menu.

Support: 1-800-531-5000; directv.com/support