DIRECTV HS17 User Manual

The DIRECTV HS17 is a high-definition Genie DVR server that supports up to 4K Ultra HD resolution, built-in satellite tuner, integrated hard drive for recording, multiple client support, Wi-Fi connectivity, Ethernet port, USB inputs, remote control access, parental controls, sleep timer, and audio/video adjustments. Powered by 120V AC, 60Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Genie HD DVR server, Remote Control, Satellite input, Ethernet port, Wi-Fi connectivity, USB ports, HDMI output, Component video outputs.

Feature	Description
Satellite input	For DIRECTV satellite dish connection
Ethernet port	For wired internet connection
Wi-Fi connectivity	For wireless internet connection
USB ports	For external storage and device connectivity
HDMI output	For high-definition video and audio output
Component video outputs	For analog HD video connection
POWER	Turns Genie server on/off
RESET	System reset button
STATUS LED	Indicates system status and connectivity
CLIENT SUPPORT	Supports multiple Genie Mini clients

Installation

Unpack and inspect contents. Place on stable, well-ventilated surface.

Connect satellite dish: Use coaxial cable from dish to SAT IN port.
Connect to TV: Use HDMI cable to TV's HDMI input.
Connect to internet: Use Ethernet cable or configure Wi-Fi for on-demand content.
Connect power: Plug into AC power outlet.
Activate service: Contact DIRECTV for system activation.

WARNING! Ensure proper ventilation; do not block air vents. Use authorized installer for satellite dish.

First-Time Setup

Power on Genie server; follow on-screen setup wizard.

System detection: Auto-detects connected TVs and Genie Mini clients.
Network setup: Configure internet connection (wired or wireless).
Service activation: Follow prompts to activate DIRECTV service.
Channel guide: Download latest channel guide and software updates.
Client setup: Pair Genie Mini clients with main server.

CAUTION! Do not interrupt power during initial setup and software updates.

Specifications

Resolution Support: Up to 4K Ultra HD, 1080p, 1080i, 720p.
Tuner System: Advanced digital satellite tuner.
Storage Capacity: 1TB hard drive (approx. 200 hours HD recording).
Connectivity: HDMI, Component video, Ethernet, Wi-Fi, USB.
Client Support: Up to 8 Genie Mini clients simultaneously.
Recording Features: Simultaneous record and playback, series manager.
Power Source: 120V AC, 60Hz.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via remote control. Front Panel: POWER button, STATUS LED, RESET button.

Remote: POWER, Guide, List, Info, Select, directional pad, colored buttons, number pad, Previous, Mute, Volume.

Settings: Display (resolution, screen format), Audio (language, digital audio output), Network (internet setup), System (recording defaults), Parental Controls (ratings, purchase blocks). Recordings: Manage recordings, series links, storage management. Whole-Home: Client management, media sharing.

Connecting Devices

Satellite: Coaxial cable from dish. TV: HDMI or component cables. Internet: Ethernet or Wi-Fi.

Turn off all devices before connecting.
Use high-speed HDMI cables for best 4K quality.
Connect internet for on-demand and streaming features.
Add Genie Mini clients via coaxial or wireless video bridge.

Tip: Use DIRECTV approved cables and components for optimal performance.

Recording and Playback

Supports live TV recording, series recording, and on-demand content.

Record program: Press RECORD button during live TV or from guide.
Series recording: Select "Record Series" from program info.
Play recorded content: Press LIST to view recorded programs.
Manage recordings: Delete, protect, or manage recording space.
Pause/Rewind live TV: Use transport controls during live broadcast.
On-demand: Access movies and shows via on-demand menu.
Multi-room viewing: Watch recorded content on any Genie Mini client.
External storage: Connect USB drive for additional storage.

WARNING! Do not disconnect power during recording operations.

Accessibility Features

Closed Captions: Enable in menu settings (multiple format options). Audio Description: Secondary audio program support. Parental Controls: Block channels and programs by rating. Purchase Controls: Require password for pay-per-view purchases.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth only; no liquids or chemical cleaners.

CAUTION! Do not block ventilation openings. Keep away from heat sources and moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. This device complies with part 15 of the FCC Rules.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish alignment/weather	Check dish alignment; wait for severe weather to pass; check connections.
Recording failed	Storage space/tuner conflict	Check available storage; ensure no tuner conflicts; delete old recordings.
Client not connecting	Network/connection issues	Check network connectivity; restart client; re-pair with server.
No on-demand content	Internet connection	Verify internet connection; restart modem/router; check account status.
Remote not working	Batteries/IR path	Replace batteries; ensure clear path to receiver; re-pair remote.

Reset: Menu > Settings > Reset > Restart Receiver.

Service: 1-800-531-5000; www.directv.com