DIRECTV Plus HD DVR HR24 Manual

The DIRECTV Plus HD DVR HR24 is a high-definition digital video recorder with 500GB storage capacity, dual tuner for recording two programs simultaneously, HD programming support, On Demand content, DIRECTV CINEMA, parental controls, interactive features, and remote scheduling capabilities. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Recording and Playback 8. Parental Controls 9. Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver, Remote Control, Satellite input, HDMI output, Component video output, Ethernet port, USB port.

FeatureDescription
Satellite inputFor DIRECTV satellite signal connection
HDMI outputFor high-definition video and audio connection
Component video outputFor HD video connection
Ethernet portFor internet connection and On Demand
USB portFor future enhancements
Optical audio outputFor digital audio connection
POWERTurns DVR on/off
RESETResets the receiver
RECORDStarts recording
GUIDEDisplays program guide

Installation

Unpack and inspect contents. Place in well-ventilated area.

  1. Connect satellite dish: Use coaxial cable from dish to SATELLITE IN port.
  2. Connect to TV: Use HDMI or component cables for HD connection.
  3. Connect audio: Use optical audio or RCA cables for sound.
  4. Connect to internet: Use Ethernet cable for On Demand features.
  5. Plug into AC power.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Setup

Power on DVR; follow on-screen prompts.

  1. Satellite setup: Run satellite signal setup to locate and lock signal.
  2. Program guide download: Allow system to download current program guide.
  3. Network setup: Configure internet connection for On Demand.
  4. Parental controls: Set up PIN (default 0000).
  5. Display settings: Configure resolution (480p, 720p, 1080i, 1080p).

CAUTION! Do not interrupt initial setup process; may take 20-30 minutes.

Specifications

Controls and Settings

Access menu via MENU button. Front Panel: POWER, CHANNEL, SELECT, RECORD.

Remote: POWER, GUIDE, MENU, INFO, EXIT, directional pad, SELECT, RECORD, PLAY, PAUSE, FF, REW.

Display: Resolution settings, aspect ratio, screen calibration. Audio: Digital audio output, volume control. Recording: Default recording quality, series manager. System: Network setup, satellite setup, diagnostics.

Connecting Devices

Satellite: Coaxial cable to SATELLITE IN. TV: HDMI to TV HDMI input. Audio: Optical to home theater. Network: Ethernet to router.

  1. Turn off all devices before connecting.
  2. Use high-quality HDMI cables for best HD performance.
  3. Ensure satellite dish is properly aligned.
  4. Select correct input on TV (HDMI 1, HDMI 2, etc.)

Tip: Use component cables if HDMI is unavailable for HD content.

Recording and Playback

Supports single record, dual record, series recording.

  1. Record program: Press RECORD or select from guide.
  2. Series recording: Set up series manager for automatic recording.
  3. Playback: Use PLAY, PAUSE, REW, FF, SKIP buttons.
  4. Manage recordings: Access MY RECORDINGS list to delete or protect.
  5. Dual recording: Record two programs while watching previously recorded content.
  6. On Demand: Access free and premium On Demand content.
  7. DIRECTV CINEMA: Rent or purchase movies.

WARNING! Do not disconnect power during recording. Allow adequate hard drive space.

Parental Controls

Rating Limits: Block programs by TV/Movie ratings. Purchase Controls: Require PIN for pay-per-view. Locks: Channel and content locks.

Maintenance

Keep unit clean and dust-free. Ensure proper ventilation. Regularly check for software updates.

CAUTION! Do not open unit; no user-serviceable parts inside. Contact professional for service.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © DIRECTV. For support, visit www.directv.com or contact 1-800-531-5000. Software updates automatically when connected to internet.

Troubleshooting

SymptomPossible CauseCorrective Action
No satellite signalDish alignment/weatherCheck dish alignment; wait for severe weather to pass; check connections.
Recording failedConflict/spaceCheck recording conflicts; ensure adequate hard drive space.
No HD pictureCable/settingsUse HDMI or component cables; check TV input and resolution settings.
Remote not workingBatteries/obstaclesReplace batteries; ensure clear path to IR sensor.
On Demand not workingInternet connectionCheck Ethernet connection; restart receiver and router.

Reset: Red button reset or unplug for 15 seconds.

Service: 1-800-531-5000; www.directv.com

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