DIRECTV Read My Manual

DIRECTV is a leading satellite television service provider offering hundreds of channels, on-demand content, sports packages, and advanced features like Genie HD DVR. This manual covers setup, programming, troubleshooting, and how to maximize your DIRECTV experience with equipment installation, channel navigation, recording features, and account management.

1. Getting Started 2. Equipment Setup 3. Remote Control Guide 4. Channel Navigation 5. Genie HD DVR Features 6. On-Demand & Streaming 7. Parental Controls 8. Audio & Video Settings 9. Troubleshooting 10. Support & Contact

Getting Started

Welcome to DIRECTV! Your package includes a satellite dish, receiver (standard or Genie HD DVR), remote control, cables, and access card.

ComponentDescription
Satellite DishReceives signal; must have clear view of southern sky
ReceiverDecodes signal; connects to TV via HDMI or component cables
Remote ControlUniversal remote for TV, receiver, and other devices
Access CardAuthorizes service; insert into receiver slot

Equipment Setup

Follow these steps to install your DIRECTV system:

  1. Mount satellite dish: Choose location with unobstructed view of southern sky.
  2. Connect dish to receiver: Use coaxial cable from dish to satellite input on receiver.
  3. Connect receiver to TV: Use HDMI cable for best quality (or component/composite).
  4. Power on: Plug receiver into AC outlet; insert access card.
  5. Activate service: Call 1-800-DIRECTV or visit directv.com/activate.

WARNING! Ensure dish is securely mounted; loose connections may cause signal loss.

Remote Control Guide

Your DIRECTV remote controls TV, receiver, and other devices.

Key Buttons: POWER, MENU, GUIDE, INFO, LIST (DVR), arrow keys, SELECT, EXIT, numbered keys, VOLUME, MUTE.

Programming Remote: Press MENU > Settings > Remote Control > Program Remote. Follow on-screen prompts to sync with TV and other devices.

Channel Navigation

Use GUIDE button to browse channels by time and category.

  1. Press GUIDE to view full channel lineup.
  2. Use arrow keys to navigate; press SELECT to tune to channel.
  3. Press INFO for program details, cast, and description.
  4. Favorite Channels: Press MENU > Favorites > Manage Favorites to create custom lists.

Tip: Use channel up/down or enter channel number directly.

Genie HD DVR Features

Record shows, series, and movies with Genie HD DVR.

  1. Record a show: Press RECORD button or select from GUIDE.
  2. Series Manager: Record entire series; set keep options (keep until I delete, keep 5 episodes, etc.).
  3. Playback: Press LIST to view recorded shows; select to play.
  4. Skip commercials: Use 30-second skip button (if available).
  5. Pause/Rewind Live TV: Use PLAY/PAUSE, REW, FF during live broadcast.

WARNING! Do not disconnect power during recording; may corrupt data.

On-Demand & Streaming

Access thousands of movies and shows on demand.

  1. Press MENU > On Demand to browse categories.
  2. Select title; choose Rent or Play (if included in package).
  3. DIRECTV App: Stream on mobile devices; download from app store.

Parental Controls

Restrict content by rating; set purchase limits.

  1. Press MENU > Parental, Favorites & Locks > Parental Controls.
  2. Set 4-digit passcode (default: 0000).
  3. Block by rating (TV-Y, PG, R, etc.), channels, or purchases.

Audio & Video Settings

Adjust picture and sound to preference.

Troubleshooting

SymptomPossible CauseCorrective Action
No signalDish obstruction/weatherCheck dish alignment; clear snow/debris; wait out severe weather.
Remote not workingBatteries/obstructionsReplace batteries; ensure line of sight to receiver.
Recording failedConflict/spaceCheck recording conflicts; delete old recordings to free space.
Pixelation/freezingSignal strengthCheck signal strength (MENU > Settings > Satellite > View Signal Strength); aim for 80+.
No audioSettings/connectionsCheck mute; audio settings; cables connected securely.

Reset: Unplug receiver for 15 seconds; plug back in.

Support & Contact

For technical support, billing, or service changes:

© 2025 DIRECTV. All rights reserved. DIRECTV and Genie are trademarks of DIRECTV, LLC.

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