DIRECTV Receiver D11-300 Manual

The DIRECTV Receiver D11-300 is a standard-definition satellite receiver designed for home entertainment systems. It features MPEG-2 digital video technology, Dolby Digital audio support, parental controls, program guide, interactive services, and compatibility with DIRECTV programming packages. Below are key sections for setup, operation, features, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Program Guide 8. Parental Controls 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Satellite receiver unit, Remote Control, Satellite input, RCA audio/video outputs, S-Video output, Coaxial digital audio output.

Feature	Description
Satellite input	For DIRECTV satellite dish connection
RCA outputs	Composite video and L/R audio connections
S-Video output	For higher quality video connection
Coaxial digital audio	For Dolby Digital audio output
IR sensor	For remote control operation
Power connector	For AC power adapter
POWER	Turns receiver on/off
CHANNEL +/-	Changes channels up/down
VOLUME +/-	Adjusts audio volume
MENU	Accesses main menu system

Installation

Unpack and inspect contents. Place receiver near TV with adequate ventilation.

Connect satellite dish: Run coaxial cable from dish to SAT IN port on receiver.
Connect to TV: Use RCA cables (yellow video, red/white audio) or S-Video for better quality.
Connect audio: Use coaxial digital audio for home theater systems.
Plug into AC power using provided adapter.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power.

First-Time Setup

Power on receiver; follow on-screen setup wizard.

Activate service: Call DIRECTV or visit website to activate receiver.
Program download: Allow 2-4 hours for initial program guide download.
Set preferences: Configure language, closed captioning, and display settings.
Test remote: Program remote for TV control if needed.

CAUTION! Do not interrupt power during initial setup and program download.

Specifications

Video Output: Standard Definition 480i
Audio Support: Dolby Digital, Stereo
Tuner: Single satellite tuner
Outputs: Composite video, S-Video, Stereo audio, Coaxial digital audio
Program Guide: 2-day scrolling guide
Parental Controls: Channel and content blocking
Power Consumption: 25W typical
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Settings

Access menu system via MENU button. Front Panel: POWER, CHANNEL, SELECT.

Remote: POWER, Numeric buttons, CHANNEL/ VOLUME, MENU, GUIDE, INFO, EXIT, arrow keys, SELECT.

Settings: Display (4:3, 16:9), Audio (Stereo, Dolby Digital), Closed Captioning, Parental Controls. Menu Options: Program Guide, Messages, Favorites, System Setup.

Connecting Devices

Satellite: Coaxial cable from dish. TV: RCA composite or S-Video. Audio: Coaxial digital for home theater.

Turn off all devices before connecting.
Match cable colors to ports (yellow-video, red/white-audio).
Set TV to correct input source (Video 1, Video 2, etc.).

Tip: Use S-Video connection for better picture quality if TV supports it.

Using Program Guide

Access 2-day scrolling program guide for channel information.

Press GUIDE button to view program listings.
Navigate with arrow keys; press SELECT to view program details.
Set reminders: Highlight program, press SELECT for reminder options.
View by category: Sort by Movies, Sports, Kids, etc.
Parental ratings: View content ratings in program info.

NOTE: Program guide requires active satellite signal and periodic updates.

Parental Controls

Block channels and content by rating. Default lock code: 0000.

Access Parental Controls from main menu.
Set lock code (change from default for security).
Block specific channels or content ratings.
Enable purchase controls for pay-per-view.

IMPORTANT: Remember your lock code; contact DIRECTV if forgotten.

Care & Maintenance

Keep unit clean and dust-free. Unplug before cleaning. Use dry cloth only.

CAUTION! Do not use liquid cleaners; ensure proper ventilation around unit.

Regulatory Information

Troubleshooting

Symptom	Possible Cause	Corrective Action
No picture	Cables/TV input	Check all cable connections; ensure TV on correct input source.
No satellite signal	Dish obstruction/weather	Check dish alignment; clear obstructions; wait during heavy rain.
Remote not working	Batteries/obstacles	Replace batteries; ensure clear path to IR sensor.
No sound	Audio settings/cables	Check audio cables; verify TV/receiver volume not muted.
Guide not updating	Signal/activation	Ensure active subscription; wait for guide download completion.

Reset: Unplug power for 30 seconds, then reconnect.

Service: 1-800-531-5000; directv.com/help