DIRECTV Receiver HR24-500 Manual

The DIRECTV Receiver HR24-500 is a high-definition DVR receiver with 500GB storage capacity, supporting HD programming, built-in digital video recording, Whole-Home DVR capability, on-demand content, interactive features, and connectivity options including HDMI, component video, Ethernet, and USB ports. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Navigation 6. Recording & Playback 7. Whole-Home DVR Setup 8. On-Demand Features 9. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD DVR receiver with 500GB storage, Remote Control, HDMI output, Component video outputs, Ethernet port, USB port, Satellite input connectors.

Feature	Description
HDMI output	For high-definition digital audio/video connection
Component video outputs	For HD analog video connection
Ethernet port	For broadband internet connection
USB port	For future enhancements and media playback
Satellite inputs	For satellite dish connection (2 inputs)
Optical audio output	For digital audio connection
POWER button	Turns receiver on/off
RESET button	For system reset
ACCESS CARD slot	For DIRECTV access card
RECORD button	Starts recording current program

Installation & Setup

Unpack and inspect contents. Place in well-ventilated area.

Connect satellite dish: Use coaxial cables to connect satellite inputs.
Connect to TV: Use HDMI or component cables for video/audio connection.
Connect to internet: Use Ethernet cable for broadband connection.
Plug into AC power outlet.
Insert access card into slot.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector.

First-Time Configuration

Power on receiver; follow on-screen setup wizard.

Satellite signal setup: Allow receiver to download latest software and program guide.
Network setup: Configure internet connection for on-demand features.
Display settings: Set resolution (480i, 720p, 1080i, 1080p) based on TV capability.
Audio settings: Configure audio output format.
Whole-Home setup: Configure if using multiple receivers.

CAUTION! Do not interrupt initial setup; may take 20-45 minutes.

Specifications

Storage Capacity: 500GB (approx. 200 hours SD, 50 hours HD)
Video Output: HDMI, Component, Composite
Audio Output: HDMI, Optical, Analog stereo
Connectivity: 2 Satellite inputs, Ethernet, USB
Recording: Record up to 2 programs simultaneously while watching third
Resolution: Supports 480i, 480p, 720p, 1080i, 1080p
Power Source: 120V AC, 60Hz
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Navigation

Access menu via MENU button on remote. Front Panel: POWER, SELECT, FORMAT.

Remote: POWER, MENU, GUIDE, INFO, DVR, LIST, directional pad, SELECT, EXIT, colored buttons (A,B,C,D).

Menu Options: Guide settings, Parental controls, Display settings, Audio settings, System setup, Network setup. DVR Features: Record series, Manage recordings, Playlist organization. Search: Find programs by title, actor, or keyword.

Recording & Playback

Supports simultaneous recording and playback of multiple programs.

Record program: Press RECORD or select from guide.
Record series: Select "Record Series" for automatic recording.
Playback: Access from DVR menu or LIST button.
Fast-forward/Rewind: Use transport controls during playback.
Skip: Use 30-second skip button (if enabled).
Delete: Remove recordings to free up space.
Manage space: View recording capacity in system info.

WARNING! Do not disconnect power during recording; may cause data loss.

Whole-Home DVR Setup

Share recordings with other DIRECTV receivers in your home.

Ensure all receivers connected to same network.
Enable Whole-Home in system settings.
Assign server/client roles to receivers.
Access shared recordings from any connected receiver.

Tip: Requires broadband connection and compatible DIRECTV equipment.

On-Demand Features

Access movies, shows, and special events on demand.

Requirements: Broadband connection, active DIRECTV service. Access: Press MENU > On Demand or dedicated ON DEMAND button. Browse categories: Movies, TV shows, Sports, Kids, Music. Download times vary by content and connection speed.

Maintenance & Care

Keep receiver in well-ventilated area. Clean with dry cloth only; no liquids.

CAUTION! Do not stack equipment; ensure proper airflow. Unplug before cleaning.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright protection: Incorporates content protection technology. Manufactured under license from DIRECTV. For support, visit directv.com or contact 1-800-531-5000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish alignment/connections	Check cable connections; run satellite setup; check for obstructions.
Recording failed	Space/tuner conflict	Check available space; ensure no tuner conflicts; check program guide data.
No internet connection	Network settings/cables	Check Ethernet cable; run network setup; restart router.
Remote not working	Batteries/IR path	Replace batteries; ensure clear path to receiver; check remote mode.
Receiver frozen	Software issue	Perform red button reset; unplug for 15 seconds then restart.

Reset: Use red reset button or unplug from power.

Service: 1-800-531-5000; directv.com