DIRECTV User Manual Online

DIRECTV is a premier satellite television service provider offering hundreds of channels, premium content, sports packages, and advanced features like Genie HD DVR, 4K Ultra HD programming, On Demand content, and whole-home viewing capabilities. This manual covers setup, programming, troubleshooting, and advanced features for optimal viewing experience.

1. Features at a Glance 2. Installation & Setup 3. Receiver Setup 4. Specifications 5. Remote Control Guide 6. Programming Guide 7. Genie HD DVR Features 8. Parental Controls 9. Troubleshooting 10. Technical Support

Features at a Glance

Key components: Satellite dish, HD receiver, Genie HD DVR, Remote control, Access card, Cables and connectors.

Feature	Description
Satellite Dish	Receives satellite signals for programming
HD Receiver	Decodes HD and SD channels
Genie HD DVR	Records and stores HD programming
Remote Control	Universal remote for TV and receiver control
Access Card	Authorizes programming subscription
HDMI Output	For high-definition video and audio
Component Video	Alternative HD connection option
Ethernet Port	For internet connectivity and On Demand
USB Ports	For external storage and media playback
Optical Audio	Digital audio output for home theater

Installation & Setup

Professional installation recommended. Basic setup steps for DIY installation.

Satellite dish installation: Mount on roof or side of house with clear southern sky view.
Cable connections: Run coaxial cables from dish to receiver locations.
Receiver connections: Connect HDMI/component cables to TV, power cord to outlet.
Activation: Call 1-800-DIRECTV or visit directv.com/activate.

WARNING! Satellite dish installation requires proper alignment and secure mounting. Use professional installer for optimal performance.

Receiver Setup

Initial receiver configuration and settings.

Power on receiver: Connect to power and wait for boot sequence.
TV connection: Select correct input source on TV (HDMI 1, etc.).
System setup: Follow on-screen prompts for language, resolution, network.
Channel download: Allow receiver to download latest channel guide.
Remote programming: Program remote to control TV and audio devices.

CAUTION! Ensure proper ventilation around receiver to prevent overheating.

Specifications

Supported Resolutions: 480i, 480p, 720p, 1080i, 1080p, 4K Ultra HD
Audio Output: Dolby Digital, Stereo, Optical digital audio
Storage Capacity: Up to 200 hours HD recording (Genie HD DVR)
Connectivity: HDMI, Component, Composite, Ethernet, USB, Optical Audio
Programming: 200+ channels, Sports packages, Premium networks
On Demand: Thousands of movies and shows available
Whole-Home: Watch recorded shows on any connected TV
Power Requirements: 120V AC, 60Hz

Remote Control Guide

Standard DIRECTV remote functions and programming.

Main Buttons: POWER, GUIDE, MENU, INFO, LIST, DVR, On Demand, Number pad, Volume, Channel, Navigation arrows, SELECT.

Remote Programming: Press and hold MUTE and SELECT until green light flashes twice. Enter remote code for your TV brand. Test functions to confirm programming.

Advanced Features: Shortcut buttons for quick access to favorite channels, last channel recall, closed captioning toggle.

Programming Guide

Navigating channels and programming features.

Guide Navigation: Press GUIDE to view channel listings.
Channel Surfing: Use CHANNEL UP/DOWN or number pad.
Favorite Channels: Set up favorite channel lists in menu.
Search Function: Search by title, actor, or keyword.
Sports Bar Mode: Watch multiple games simultaneously.

Tip: Use INFO button for detailed program information and recording options.

Genie HD DVR Features

Advanced recording and playback capabilities.

Recording: Press RECORD button or schedule from guide.
Series Manager: Record entire series with one click.
Playback Controls: Play, Pause, Rewind, Fast Forward, Skip.
Season Pass: Automatically record new episodes.
WishList: Record programs based on keywords.
Whole-Home: Access recordings from any connected receiver.
On Demand: Download movies and shows instantly.
Mobile App: Schedule recordings remotely via smartphone.

WARNING! Do not disconnect power during recording to avoid data corruption.

Parental Controls

Setting up parental controls and content restrictions.

Channel Locks: Block specific channels requiring PIN. Program Ratings: Restrict content by TV/Movie ratings. Purchase Controls: Require PIN for pay-per-view purchases. Default PIN: 0000 (change immediately for security).

Troubleshooting

Symptom	Possible Cause	Corrective Action
No signal	Dish obstruction/alignment	Check for obstructions; verify dish alignment; check cables.
Pixelation/freezing	Weather/signal strength	Check signal strength in menu; wait for weather to clear.
Remote not working	Batteries/obstructions	Replace batteries; ensure clear path to receiver.
No HD channels	Resolution settings	Check TV resolution settings; verify HD programming subscription.
Recording failures	Hard drive space/tuner conflict	Clear space; check for conflicting recordings.

Reset: Red button reset behind access panel for 10 seconds.

Signal Test: Menu > Settings > Info & Test > Signal Strength

Technical Support

For technical assistance, billing questions, or service issues:

Phone Support: 1-800-DIRECTV (1-800-347-3288)

Online Support: directv.com/help

Live Chat: Available on website during business hours

Service Calls: Schedule professional service visits online or by phone