DIRECTV User Manuals

DIRECTV is a leading satellite television service provider offering a wide range of entertainment options including HD and 4K programming, on-demand content, sports packages, and advanced DVR capabilities. Below are comprehensive sections covering setup, operation, troubleshooting, and advanced features for various DIRECTV receivers and services.

Features at a Glance

Key components: Satellite receiver, Remote Control, HDMI output, Ethernet port, USB ports, Component video outputs, Optical audio output.

Feature	Description
Satellite Input	For satellite dish connection
HDMI Output	For high-definition video and audio
Ethernet Port	For internet connectivity and on-demand
USB Ports	For external storage and media playback
Optical Audio	For digital audio output
Component Video	For analog HD video connection
Power Input	For AC power connection
IR Blaster	For controlling other devices
DVR Capability	For recording and time-shifting
On-Demand	Access to streaming content

Installation

Unpack and inspect all components. Ensure proper satellite dish alignment.

1. Connect satellite dish: Run coaxial cable from dish to receiver SAT IN port.
2. Connect to TV: Use HDMI cable for best quality or component/composite cables.
3. Connect to internet: Use Ethernet cable for on-demand and streaming features.
4. Plug into AC power and turn on receiver.

WARNING! Ensure satellite dish is properly mounted and aligned for optimal signal reception.

First-Time Setup

Power on receiver; follow on-screen setup wizard.

1. Activate service: Call DIRECTV or use online activation.
2. Program guide: Download latest channel guide information.
3. Set preferences: Configure language, parental controls, and display settings.
4. Test all connections: Verify satellite signal and internet connectivity.

CAUTION! Keep receiver in well-ventilated area to prevent overheating.

Specifications

• Receiver Models: Genie, Genie Mini, HD, 4K compatible
• Video Output: Up to 4K Ultra HD resolution
• Audio: Dolby Digital, Dolby Digital Plus
• Storage: Up to 200 hours HD recording (varies by model)
• Connectivity: Wi-Fi, Ethernet, Bluetooth (select models)
• Power Requirements: 120V AC, 60Hz
• Operating Temp: 32°F to 104°F (0°C to 40°C)
• Supported Services: NFL Sunday Ticket, On Demand, Apps

Controls and Settings

Access menu system via remote control. Front Panel: POWER, SELECT, MENU buttons.

Remote: POWER, Guide, List, Info, Menu, directional pad, colored buttons, number pad.

Settings: Display (resolution, aspect ratio), Audio (surround sound, volume leveling), Parental Controls (ratings, purchase blocks), System (network, software updates).

Connecting Devices

HDMI: Primary video/audio connection. Component: Alternative HD connection. Audio: Optical for surround sound.

1. Turn off all devices before connecting cables.
2. Match cable types to appropriate ports.
3. Select correct input on TV (HDMI 1, HDMI 2, etc.).
4. Configure audio/video settings in receiver menu.

Tip: Use high-speed HDMI cables for 4K content.

Using DVR Features

Record, pause, and rewind live TV with DVR functionality.

1. Record program: Press RECORD button or schedule from guide.
2. Manage recordings: Access My Playlist to view and delete recordings.
3. Series recording: Set up automatic recording of entire series.
4. Pause/Rewind: Use transport controls during live TV.
5. Season Pass: Record all episodes of a series automatically.
6. WishList: Search and record programs by keyword.
7. External storage: Connect USB drive for additional recording space.
8. Whole-home: Access recordings from any Genie client.

WARNING! Do not disconnect power during recording to avoid data loss.

Accessibility Features

Closed Captions: Enable in menu system. Audio Description: For visually impaired. Parental Controls: Set viewing restrictions and purchase blocks.

Care & Maintenance

Keep receiver clean and dust-free. Ensure proper ventilation around unit.

CAUTION! Do not block ventilation slots. Use soft, dry cloth for cleaning.

Regulatory Information

FCC compliant. Manufactured under license from DIRECTV. Copyright protection technology included. For technical support, visit directv.com/support or call 1-800-531-5000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No satellite signal	Dish alignment/obstruction	Check dish alignment; clear obstructions; run signal test.
Remote not working	Batteries/IR path	Replace batteries; ensure clear line of sight to receiver.
No video/audio	Cable connections	Check HDMI/component connections; verify TV input selection.
Recording failures	Storage space/tuner conflict	Clear space; check for scheduling conflicts.
On-demand not working	Internet connection	Verify network connection; restart receiver.

Reset: Red button reset or unplug for 15 seconds.

Service: 1-800-531-5000; directv.com/support