DIRECTV Wireless Box Manual

The DIRECTV Wireless Box is a streaming device that delivers DIRECTV content to TVs without the need for satellite dish connections. It features wireless connectivity, 4K Ultra HD support, built-in Wi-Fi, HDMI output, voice remote control, access to streaming apps, and integration with the DIRECTV ecosystem. Below are key sections for setup, features, operation, connectivity, and troubleshooting.

1. Features at a Glance 2. Installation and Setup 3. First-Time Configuration 4. Specifications 5. Controls and Navigation 6. Network Connectivity 7. Streaming Content 8. Voice Remote Features 9. Maintenance & Updates 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless streaming box, Voice Remote, HDMI port, Power connector, Ethernet port, USB port, Pairing button.

Feature	Description
Wireless Connectivity	Built-in Wi-Fi for internet connection
HDMI Output	For high-definition video and audio to TV
Ethernet Port	Wired network connection option
USB Port	For future updates and accessories
Power Connector	For power supply connection
Pairing Button	For remote control synchronization
Voice Remote	Voice command capability with microphone
4K Ultra HD Support	Streams content in 4K resolution
Streaming Apps	Access to popular streaming services
DIRECTV Integration	Seamless connection to DIRECTV account

Installation and Setup

Unpack and verify contents. Place near TV with good ventilation.

Connect to TV: Use HDMI cable from box to TV HDMI port.
Connect power: Plug power adapter into box and wall outlet.
Network connection: Connect via Wi-Fi or Ethernet cable.
Remote setup: Insert batteries and pair with box.

WARNING! Ensure proper ventilation around device to prevent overheating. Keep away from heat sources.

First-Time Configuration

Power on device; follow on-screen setup wizard.

Network setup: Select Wi-Fi network and enter password, or connect Ethernet.
DIRECTV activation: Sign in with DIRECTV account credentials.
Remote pairing: Press and hold Pair button on box and remote.
Software update: Allow automatic download of latest software.
Channel guide: Set up favorite channels and preferences.

CAUTION! Ensure stable internet connection during setup process.

Specifications

Video Output: Up to 4K Ultra HD (3840x2160)
Audio Support: Dolby Digital, Dolby Digital Plus
Connectivity: Wi-Fi 802.11ac, Ethernet 10/100
Ports: HDMI 2.0, Ethernet, USB 2.0, Power
Power Requirements: 12V DC, 1.5A
Operating System: Custom DIRECTV streaming platform
Storage: Internal memory for apps and settings
Dimensions: Compact design for easy placement
Operating Temperature: 32°F to 104°F (0°C to 40°C)

Controls and Navigation

Access menu system via remote control. Front Panel: Power indicator, Pairing button.

Remote Features: Power, Navigation arrows, Select, Menu, Guide, Back, Volume, Mute, Number pad, Voice command button.

Menu Options: Settings (Network, Display, Audio, System), Guide (Live TV, On Demand), Apps (Streaming services), Search (Content discovery). Display Settings: Resolution (Auto, 480p, 720p, 1080p, 4K), Screen adjustment. Audio Settings: Volume mode, Audio output format.

Network Connectivity

Wireless: Built-in Wi-Fi for 2.4GHz and 5GHz networks. Wired: Ethernet port for stable connection.

Access Settings menu from main screen.
Select Network Settings.
Choose Wireless or Wired connection.
For wireless: Select network and enter password.
Test connection to verify internet access.

Tip: Use 5GHz Wi-Fi for better streaming performance with 4K content.

Streaming Content

Supports live TV, on-demand content, and streaming apps.

Live TV: Press GUIDE button to access channel lineup.
On Demand: Browse available movies and shows.
Streaming Apps: Access Netflix, YouTube, and other services.
Search: Use voice or text search to find content.
Favorites: Set favorite channels for quick access.
Parental Controls: Set restrictions in settings menu.
Recording: Cloud DVR functionality available.

WARNING! Streaming quality depends on internet speed. Minimum 8Mbps recommended for HD.

Voice Remote Features

Voice Command: Press and hold microphone button to speak commands. Supported commands: Channel numbers, show names, actor searches, app launching, weather, sports scores.

Remote Pairing: If remote loses connection, press Pair button on box and remote simultaneously for 5 seconds.

Maintenance & Updates

Software updates occur automatically when connected to internet. Manual check available in System Settings.

Cleaning: Use dry cloth only; no liquids. Ensure vents remain clear for proper airflow.

CAUTION! Do not block ventilation openings. Allow space around device for heat dissipation.

Regulatory Information

FCC Compliance: This device complies with part 15 of FCC rules. Operation subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. Copyright © DIRECTV. For support, visit directv.com/support or contact 1-800-531-5000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No picture on TV	HDMI connection/TV input	Check HDMI cable; ensure TV on correct input; restart box.
Wi-Fi connection issues	Signal strength/password	Move closer to router; verify password; restart router.
Remote not working	Batteries/pairing	Replace batteries; re-pair remote with box.
Buffering during streaming	Internet speed	Check internet speed; reduce other network usage; use Ethernet.
No sound	Audio settings/connections	Check TV volume; verify audio settings; test different content.

Reset Options: Settings > System > Reset (Soft reset maintains settings; Factory reset erases all data)

Support: 1-800-531-5000; directv.com/support